Overall our stay was very nice. Our only real complaint was that we couldnt come in or out of the hotel without being bothered by staff trying to sell us future packages.
Carrie
Carrie (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月18日
Old beauty.
The hotel was quite empty so there was a lot of room. The staff were very friendly and accomodating. The king room overlooked Lake Michigan which was nice. The hotel is old and could use some updating. The elevator doors were not the cleanest. Our room had a broken towel bar which could hurt someone. We had an accessible room that had a very old shower chair that was nasty....dirty or rusty or both.
The restaurant ootions were limited to Kitty OShea's in the hotel. We got to be regulars with the staff there.
It was safe and we enjoyed our stay despite the challenges mentioned.
Deb
Deb (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月16日
Sam
Sam (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Sandra
Sandra (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Jennifer
Jennifer (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
Jennifer
Jennifer (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Christopher
Christopher (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Beth
Beth (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Local events may impact your stay.
We were offered a discounted upgrade upon check in. It was my birthday and we were excited to accept. The riom was spacious with an amazing view. Breakfast was delicious. My only complaint wasn't really the hotels fault but a little communication would have been helpful. We traveled out to the suburbs for a day trip. When we tried to return they had shut down the entire city for a Mexican Independence parade. Entering the city was not possible until 4am. Locals planned this fir months it was on every local news outlet for weeks, but coming from another state we had no way of knowing or predicting that exit ramos from the highway would be blocked. A small write up about what to expect slipped under the door or given with keys would have allowed us to sleep in the room we paid for that night rather then in our car on I90/I94. Otherwise, a completely amazing stay.
Rebecca
Rebecca (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
César
César (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月5日
Maria
Maria (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Sylva
Sylva (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月3日
View was horrible
Ordered a lake view room yes you could see a tiny sliver of the lake if you put your head against the window at a angle, should of never been a up charge for the room.