Good value for the money. Was unpleasantly surprised by a modest “convenience fee” over the paid price on the app
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月31日
Christine
Christine (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月16日
Alexis
Alexis (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月9日
The room wasn’t cleaned throughly. There were soap stains in the bathroom, a bug in the mini fridge and stains on the curtains.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
Decent Family Stay
The room was clean and relatively modern. The bed was kind of hard. Staff was friendly and helpful. We felt safe during our stay. If you’re going to Carowinds, you can’t beat the location.
ReBecca
ReBecca (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
viiri
viiri (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月3日
No Room available
We drove 11 hours, just to find out, we had no room at the time of check in, and we had already paid for the room at hotels.com
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Jana
Jana (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月14日
It was a good stay overall, but one of the rags were dirty and the coffee maker didn’t work.
Jana
Jana (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月12日
NO TV
Louis
Louis (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
The ac kept turning on & off. Upon trying to fix it, it would continue to do so. The tv wouldn’t connect to the internet no matter how hard we tried. Overall, it wasn’t with the money nor service that comes with a King sized deluxe hotel. My advice would be to save your money & either get a double bed hotel room or a single bed hotel room. The King sized hotel is nearly identical to the standard sized hotel room
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Accomodating after being overbooked
It was a quick overnight after our park day at Carowinds. The hotel was overbooked. However, a ver nice woman at the front desk was able to accommodate our booking so we didn't have to drive home at midnight.
Chrissy
Chrissy (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Jean
Jean (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月21日
I made my reservation 3 weeks ahead of time and requested joining rooms because i was traveling with children who needed their own room. Request was not granted and the front desk had to spend about 10 minutes trying to find rooms close enough. Wait staff wouldn't make more food during breakfast, they ran out of milk and various juices as well.
Matthew
Matthew (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月21日
Was expecting much better.
Frank
Frank (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月15日
We loved this hotel!
Lori
Lori (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月15日
Great location to Carowinds!
Erin
Erin (1 晚行程)
Orbitz 真實旅客評價
2/10 欠佳
2024年10月13日
Had no tv for the kids for 4 hours even after i told them about it
Kenneth
Kenneth (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
Melissa
Melissa (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月8日
Kendra
Kendra (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月7日
Pool was closed for maintenance which was not told on website. Also the elevators were not working because of a recent storm. The room was great but a little outdated. Bed was comfy
Jennifer
Jennifer (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月4日
Ok but could have been better
Very thankful that they could take a last minute emergency booking have to book online but pay $50 deposit per room in addition that is refunded if everything is ok at checkout. Room was dated carpet had tears there was hair in the shower. Three elevators on the property but one was broken.
Ashley
Ashley (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月3日
Couldn't stay
Stood in lobby for 2 hrs. Some people had been there for 5. System down, couldn't see our reservation, ck us in or make room keys.
We finally left so we could find a room somewhere. Hotels filling quickly with folks escaping Helene like us. Terrible system when you are crippled if your computer doesn't work.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年10月2日
Not great
Joseph
Joseph (1 晚家庭旅程)
Travelocity 真實旅客評價
4/10 一般
2024年10月2日
Was given wrong room with 1 bed, not 2. Paid extra to lock this. Room had mold on chair and stains on wall. Bathroom door was not working correctly.