I drove from 2 hours away to bring my children to Anne Springs Close Greenway for the weekend. We got a room close to the pool so i could take them swimming when we got back from enjoying that park for the day. I’m widowed and my youngest kids are 5,5,3,2… one of them has a feeding tube and CP. The website said the pool closed at 10p. At midnight there were still about 20 people in the pool with loud music, alcohol and yelling. I called to ask the front desk to please close the pool. They said they would. At 0200am my kids were still crying, the baby was so tired he was vomiting, so i called again and things finally quieted down. By today they were too tired so we had to just go home. The breakfast was good and there were lots of pillows. It was hard to physically leave because housekeeping has their carts and buckets blocking the hallways.
Taylor
1 晚家庭旅程
10/10
Daniel
1 晚行程
4/10
We had to be out of our home during some renovation work following mold remediation. I am very cautious about hotels due to our mold exposure. I routinely check the air filters in PTAC units and check bavk tanks of toilets. We had adjoining rooms and the one room had a filthy air filter that I attempted to clean myself in the bathtub. The adjoining room had mold in the toilet tank so I closed off that toilet and had everyone using the one toilet. We ended up returning to our house the next day and determined we could sleep indoors later that night so we grabbed our belongings and checked out. The staff was very friendly and to be honest I’m not even sure if my husband told them the issue so in fairness they weren’t given the chance to make it right. That said, I’m sensitive to mold and likely would have left no matter what. Mold is everywhere and not everyone is sensitive to it. But if you are it’s really hard to stay in any hotels. The location was great and had we been able to stay we would have enjoyed Carowinds!!
真實旅客
3 晚家庭旅程
2/10
Jessica
3 晚家庭旅程
8/10
My over all stay was fine.This was a family trip that we planned for months. Every thing was good until my nephews truck was broken into Friday night Saturday morning April 18 - April 19, 2025. We had to call the police to file a report then found out that this has been happening g at the hotels in the area. The Hotel should have made their guest aware of what was going on in this area so that they would be aware and informed. When guest are checking in a courtesy conversation to mention what was going on in the area would have been nice. And also should have had security patrolling the area periodically. Safety should always be the number one concern.
真實旅客
1 晚家庭旅程
8/10
Eric
1 晚行程
8/10
La chambre était bien ordinaire avec un vieux tapis déchiré. Assez ordinaire mais parfait pour un soir seulement
Francois
1 晚行程
8/10
Sara
1 晚商務旅程
10/10
As someone who has issues sleeping, I’ve never been so rested in my life! The bath and bed were super comfortable, and breakfast was good too. Love the location right across from Carowinds…Thunderstriker was taunting me all night!
Jared
1 晚行程
4/10
Cara
2 晚行程
2/10
They where GHETTO to
Trey
4 晚商務旅程
10/10
Everything was good
Edgar
2 晚行程
2/10
The rooms were very small... ironing board broken..heat did not work... service was not pleasant ....it is as warmer in hallway than the room
Michelle
3 晚家庭旅程
10/10
The property was convenient to our venue
Vicky
2 晚浪漫旅程
10/10
Heather
1 晚行程
8/10
It was nice but the power went out and ultimately I had to find another place to stay
Conscquello
1 晚行程
6/10
Poorly taken care of
George
1 晚家庭旅程
4/10
Property is not well maintain. Requested a call from management never called.
Not a confortable place
Juan
4 晚行程
6/10
The staff was very attentive and helpful, the breakfast was terrible, the milk in a state of decomposition, there was literally nothing more than a yogurt, some cold eggs, some hard potatoes. Bad experience
Fly_Florida
1 晚家庭旅程
8/10
Good value for the money. Was unpleasantly surprised by a modest “convenience fee” over the paid price on the app