This hotel is located in a relatively peaceful area that is away from the fuss and bust of the old quarters. Spacious and modern rooms.
The staff also went an extra step of preparing a breakfast box for us to go when we needed to head the airport at 6 early morning.
We had a wonderful stay at Le Jardin Hotel & Spa. The room was very spacious, comfortable and clean. The breakfast was absolutely delicious with a great variety of options, including Vietnamese dishes.
But what truly made our stay exceptional was the staff, especially Claire.
While our initial plans were disrupted due to a flight delay, Claire was incredibly kind and incredibly helpful in rescheduling our stay and assisting us with our activities.
Thanks to her and the rest of the team, we will definitely be back on our next trip to Hanoi.
I highly recommend this hotel for its comfortable accommodations and outstanding customer service.
Leonardo
Leonardo (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Centralt och god frukost!
Väldigt trevlig personal, hjälpsam! Supergod frukost med a la carte som ingår. Rent rum men lite dålig luftkonditionering. Rekommenderar ändå verkligen. Centralt och nära Old town.
Julia
Julia (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
This hotel was outstanding. The customer service made us feel special and well taken care of.
The front desk, the personnel at the restaurant, they were super nice and took care of us.
I recommend this hotel to anyone.
John
John (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月5日
Great central location, highly recommend.
Great location slightly outside the craziness of the Old Quarter, clean, good breakfast, and fantastic staff. However, the rooms on the road are pretty loud even in the middle on the night and there were lot of Instagram-style young women outside and inside the hotel, which was pretty uncomfortable.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
A wonderful property in a great location. The spa was fantastic too! Lovely breakfast buffet. Walking distance to the Old Quarter.
Heather
Heather (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月27日
It’s a pretty old hotel that is “renovated” but you can tell underneath all the decor it’s run down. It’s definitely not that clean and there was a terrible odour in my room when I checked in. I asked to switch rooms so they moved me to their sister hotel across the street which was worst but at least it didn’t smell. The staff are super friendly and helpful but the establishment just isn’t as nice as the photos
Anna
Anna (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月20日
Juliana
Juliana (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月19日
The staff is excellent and go above and beyond. The spa is great too.
The room looked quite dated and worn out; needs major renovation.