Best time I had with a friend even though we kept getting lost in hotel lol. Room service was wonderful for myself but not so much for my friend. The middle of her pizza was soggy and all she really ate was the crust. Everything was very tidy and employees friendly
Lisa
Lisa (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
Pavlina
Pavlina (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
Bathroom is tiny in standard King room, fitted sheet has a weird rubbery texture but bed was comfortable.
Jodi
Jodi (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Andru
Andru (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Leslie
Leslie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Dan
Dan (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
Waited 35 mins in line to check in. Paid for room rental in cash. The gal behind the counter took 15 MINUTES to count back change. The friends we came with had fully completed the check in process and i was still waiting for $15 change. They said we could have same floor. The gal.checking me in said "as soon as I count this chnage out, Ill assign your room". No such chnace of being together. Friends were on 25, we were on 19. And the iron in the room didnt work. The bathroom was too small for 2 people to get ready in. VERY OVER PRICED!
Tammy
Tammy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Kennith
Kennith (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Evelyn
Evelyn (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月10日
Matt
Matt (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
Roxanne
Roxanne (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Adria
Adria (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月30日
The property and the staff were very helpful and welcoming. We were traveling with our bulldog and again everyone was great, my only complaint was the restaurant which had outdoor seating/patio didn't allow pets. This wasn't the end of the world as Grand Rapids overall is extremely pet friendly, and we had a great time. Just confusing why, a hotel is pet friendly but doesn't allow them on the patio.
The valet and bellhops are first class, and they are very professional, a huge thanks to all of them.
chad
chad (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月28日
Great location
Great location with lots to do and see in the area
Christi
Christi (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Great stay and nice location for our walk to Van Andel arena. Very clean and quiet.
Wendy
Wendy (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Mary
Mary (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Always a great stay!
Whitney
Whitney (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月21日
Eh. Understaffed and the staff they do have may be undertrained. Not many amenities offered in a hotel with rooms up to $1000+. Beautiful old hotel that is probably too costly to staff appropriately. Too bad. I was hoping it would be more.
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Would definitely recommend!
Excellent valet for super easy in and out!! THANK YOU! We also were thrilled to be able to get a really nice late night dinner right at our hotel. Only complaint— no vent in the bathroom for airflow and room took a LONG time to get cool… will definitely visit again though- close to most everything downtown too!