Had to wait outside to be let in (30° outside) upon check in, hvac unit fan not functional, sink and toilet both heavily cracked and aged.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月5日
Rachel
Rachel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Teresa
Teresa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Sommer
Sommer (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
The entire staff was very friendly
patrinne
patrinne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Casey
Casey (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Shawn
Shawn (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Jacob
Jacob (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Frank J
Frank J (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Good stay
We enjoyed the stay overnight for our enroute road trip
Nathan
Nathan (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月31日
Enjoyable
The reception staff were very helpful when we checked in. The ambiance was great. The breakfast service was even better than expected.
Raygor
Raygor (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月28日
Meh.
My room was musty and had a mold smell.It was clean though. The shower didn't have hot water which was grueling in the morning. I told reception at check out and the response was, "what do you want me to do about it?". I hope this has been fixed! There were a multitude of charges that were not mentioned when I booked such as parking, occupancy tax, city tax AND tourism tax. BUT, the luke warm breakfast was palatable. I'm usually a fan of the Embassy Suites, but not this time.
Sarah
Sarah (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月21日
Will not stay at this one again
This was my least favorite of all of the Embassy Suites I have stayed in. Booked two rooms. Had trouble with one of the rooms not having air/heat. System was broken and they had no other rooms available. That part of my group had to stay in our room. Killed two wasp in our room during the night. Alarm clock had not be reset and awakend us at 615am after not getting to our room until 2am.
Christina
Christina (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月10日
Breakfast items cold. Toaster non operational. Omelette line long. Shuttle service excellent. Free drink card nice. Charlotte airport baggage claim sucks
carl
carl (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月6日
Andrea
Andrea (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Great stay rude front desk staff
The stay was wonderful! The staff that was in the kitchen for breakfast was wonderful. Not so much at the front desk though. Front desk staff was did not interact well with the guest,especially the female with the burgundy hair. She was ALWAYS at the desk eating and answered my questions with a head shake / nod. Other than this rude employee my stay was excellent!