I reserved a king premium room and when I got there they said they didn't have any left. I've been using Hotels.com for over 10 years and have never had a hotel give my room away. This was a romantic getaway and we ended up having to sleep in separate beds.
Also, they do not have enough parking spots for everyone at the hotel. We came back from Disney at 10pm and had no where to park. We circled the lot and gave up. I will not stay here again. There are too many nice hotels in the area that do not have problems like this. For one hundred fifty dollars a night, the room I reserved should have been ready for us.
Patricia
Patricia (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月23日
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年2月22日
River
River (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月21日
Great place!
Jättefint hotell nära ”old town”.
Bra standard och har välförtjänt höga poäng.
Superbra frukost med massor av diverse olika saker.
3 pooler varav en uppvärmd bubbelpool.
Ungarna badade trots att det var 10 grader i luften.
Rummet helt klart ok med sköna sängar.
Vi stannade i 2 omgångar och helt klart jättenöjda.
Lasse
Lasse (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月20日
Maria
Maria (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月19日
CARMEN
CARMEN (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月19日
Long Checkin.
Every thing was ok except the checkin. We arrived about 2:30pm and was told to come back at 3:15pm. We can back at 3:15pm and waited in line for about 20 minutes and then was told to come back at 4pm. Then we waited in line another 20 minutes before finally checking in.
William
William (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月19日
Nice stay
Marc
Marc (7 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Yader
Yader (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
John R
John R (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Great place to stay
Clean, comfortable, and in a great area close to the parks. Would recommend to anyone!
Angel
Angel (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Kermit
Kermit (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Beautiful hotel, super clean and bed is very comfortable. Definitely staying here on my next visit. 10/10
Karja-Marie
Karja-Marie (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月17日
Stay somewhere else if you value cleanliness!
They gave us a different room than what we had reserved. When we got to the room, the night table was all sticky. I wiped it down and the wipe was black. The bathroom counter was full of some pink sticky stuff as well that I had to clean. The curtains were all stained and there was a bad smell like very very humid. The manager told us she would waive the service fee but when checking out, service fees were still on the bill and the lady at the desk couldn’t figure it out to refund me the service fee as promised by the manager after check in once I called to tell them the condition of the room and that it was the wrong type of room.
Jennifer
Jennifer (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Shelley
Shelley (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月16日
Awful experience! It was not clean, the blinds did not close all the way and it was really noise
Rene
Rene (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月16日
Not very clean
The room was not cleaned well. The bathroom had hair and candy or wax residue everywhere. When I ask them to address it, they promised they would but did not. they did fix the flickering bathroom light though.We returned from a day at the park to the same problem not a good stay.
Jessica
Jessica (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
This was a great location next to a McDonald’s and a dollar tree and several food options. Very close to Disney parks and affordable if needing to use Uber or Lyft for transportation. Staff was very knowledgeable and friendly.
Darci
Darci (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年2月11日
Cheryl
Cheryl (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月11日
Neville
Neville (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月11日
Deborah
Deborah (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月10日
Bret
Bret (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Great location
Visit with family and access to old town was
Perfect. Hotel room was clean snd comfortable.