We had to wait over 1 hour to check in because they were short staffed on cleaning crew. Check in was suspicious because they act like it was my fault they couldn’t see where the booking was paid for. That was my 1st clue to how checking out was going to go. When we were checking out they wanted to to pay AGAIN and do THEIR job and call and figure out where their money was. Terrible customer service and we will never stay again. From now on we will be paying extra to avoid hotels.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Check-in and out was super fast and easy. Loved the layout. Beds and pillows were so comfortable. Great water pressure. Excellent amount of space. Ample parking - however, most of the spaces were too narrow. I did have a large SUV, but I noticed the smaller compact cars were still squeezed between the lines.
Elizabeth
Elizabeth (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月1日
Pros, cons & side note. Overall Great Stay!
Pros: Clean functional room with the amenities of a small apartment. Front staff was nice. I did like the text check ins you can opt into.
Cons: This doesn’t take away from my cleanliness rating, but the office chair, was filthy and very worn. I avoided sitting on it. Others have made comments regarding the office chairs in their rooms… come on Home2, please acknowledge this as an eyesore. The bed was very very firm. After the first night my husband and I woke up sore our last 2 days.
Side note: The breakfast was overall okay. I don’t expect 5 star quality from an included hotel breakfast but the microwave bacon was a let down for sure.
DeAnna
DeAnna (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月21日
Nothing worked and many of the employees were rude or standoffish towards us
Steve
Steve (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Melanie
Melanie (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
EMANUELE
EMANUELE (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Comfortable and quiet for 1 night. Staff were friendly.
valorie
valorie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Excellent stay
It was a great experience very clean and new
Robert
Robert (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年8月25日
Some in our group didnt get the room type they reserved which was very frustrating for them and they weren't given a discount for the errors.
But overall it was a nice place to stay.
Jackie D
Jackie D (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年8月12日
Best staff
Very clean hotel. Staff was super friendly and helpful. The breakfast was good. The only part of the hotel I wasn’t a big fan of was the bed. It was a little wore out and you could feel the springs. Definitely needs a new mattress.
Katie
Katie (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月4日
Very nice! Mattress was not good this time but I think I would stay again for sure.
C
C (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月31日
We had a great stay!
Michelle
Michelle (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月21日
This is a very good place to stay but there is not enough parking when they offer rooms to work crews. The trucks took up double their size and parking wasn't good. The breakfast is above average and very good. The only issue not fixable, It is right next to the highway and very noisy on the highway side when a loud muffler guns it.
Valerie
Valerie (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月21日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年7月19日
I stay in this hotel more than five times already that’s why I book in the same change when I went to Wilmington, but I was disappointed in the Wilmington hotel . Love the Hilton home suites in Salisbury NC The management is wonderful
liana
liana (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月19日
Staff was very friendly
Erieka
Erieka (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月15日
Great Stay!
Room and hotel in general were very clean! Staff were kind and helpful. Beds were comfy.
Definitely recommend!
Cristina
Cristina (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月14日
Was there at check in time (3:00) and had to wait an hour for a room. Other than that it was a good visit!
Gary
Gary (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月12日
Very convenient suites property. We stayed in a one bedroom. Huge bathroom, big vanity and shower. Mini kitchen will full size appliances. Comfy living room.
KATHLEEN
KATHLEEN (3 晚浪漫旅程)
Travelocity 真實旅客評價
10/10 完美
2024年7月9日
This was a super nice and clean place to stay. The room I stayed in was huge with 2 queen beds and a sofa sleeper. The only thing I did not like is that I could not close the blind. I'm unsure if it was broken or if it was meant to stay open. I did not report it though. I just made sure to change in the bathroom.
Patricia H
Patricia H (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月9日
Housekeeping is not up to my standards. I asked that no one go into my room. I will clean it myself. Someone went in my room anyway and threw away our dinner which we left on the counter. However, the person did little cleaning. I had a sign that I thought was a "Do not Enter" sign. Front desk said that customers must ask for that sign and the sign that I had was a "Pet" sign. Why not give customers both signs?? This practice is absolutely ridiculous!! Management at the facility refused to compensate us for our food. I most certainly will not go back and plan to write corporate.