The check-in took over an hour because the front desk man seemed very confused, talked too much, and didn't seem to know what he was doing. Our room had a cockroach in it, and then we had the front desk man telling us we couldn't change rooms. Thankfully the front desk lady got us a different room. My eggs at breakfast tasted like bug spray so I spit them out. The bug spray tasted in my mouth lasted all day no matter what I did to get rid of it. The hotel had overflowing trash cans, and other not so clean happenings. We were supposed to stay more nights but we canceled and book a different hotel. We love Hampton Inns but this one is an embarrassment to Hamptons.
Christine
Christine (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月29日
Not a good hotel
Yolanda, the front desk clerk was one of the most unfriendly persons that I have experienced at checking in at a hotel. I eventually got into a room which was disgusting. Stains on the floors in the carpet and on the desk as well as no curtains, no privacy, shade, and speaking of that the Window trim and valance was ripped off the wall and just hanging there. I don’t see myself ever staying at this particular location again.
Hilton needs to send someone from corporate to this location and get it fixed and offer Yolanda some customer service training.
John
John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月24日
Bom
O atendimento foi bom. Café padrão americano. Não arrumaram nosso quarto. Já fiquei em outros hotéis da rede que foram bem melhor.
Elaine
Elaine (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月20日
Gilles
Gilles (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月19日
joao
joao (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Adriana
Adriana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Gabriel
Gabriel (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月7日
Decepcionante
O hotel e meio caido. Limpeza deixa a desejar, quarto e arrumado um dia sim, o outro nao. Cafe da manha e ok!
Ana
Ana (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
SANDRA
SANDRA (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月4日
Carl Fredrik
Carl Fredrik (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月3日
Gustavo
Gustavo (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月31日
Hotel on the old side but clean. Room very small. Breakfast and coffee very good.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年12月27日
Ditch the mattress
Staff was great, bed was horrible. It should have been retired a long time ago. King bed immediately rolls you into a center pit. My back aches!
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Otima estadia! Super atenciosos
Lucas
Lucas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
Mickeala
Mickeala (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Nice hotel and is was is a good location... room was clean.
Samantha
Samantha (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Andrea
Andrea (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月1日
STINKY STAY!!! PLEASE BEWARE
Upon arrival I should have known this was going to be an AWFUL stay. Michael was sleeping in the dining area and we woke him up. He claim to be getting fresh coffee but coffee was ICE COLD (I checked) We were told we would not get the room we booked and was given a cramped king room with a pull out bed. I let Michael know I was not happy with this and he said first come first served. I then contacted hotels.com for early check out and was told Hampton inn would have to refund me for remaining two nights. Was then told by Michael that we couldn’t get a refund and he would contact us by 2pm to get moved to the “right” room. Never heard from him again. Room had ROACHES (see pics bc it won’t let me upload video) towels dingy and stench throughout ENTIRE HOTEL. Only one elevator worked and keypad only worked at one entrance around the building. Breakfast was ok (older guy server was so sweet and helpful. Would not recommend this hotel as it’s not up to standards and Michael at front desk needs to get out of hospitality as he is rude and condescending when it comes to how I spend my hard earn money. Thank you to the nice front desk on last night of 3 night holiday weekend who put us in the right room but again still cramped up and roaches. Luckily we were visiting family and tried not to spend much time at the property
Tara
Tara (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
overall the place was great breakfast was good service was great rooms were nice only issue and i didn't even bring it to h their attention was the ac didn't cool the room but they were totally booked so we made it work and i have to say Michael at the front desk was great handled every issue greatly and friendly and i know he was very tired kinda reminded me of me hilto should do something special for him
Roger
Roger (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月26日
Javier
Javier (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Susan
Susan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Technician for a local trade school said room was great and was very happy. He said I’m in the Jacuzzi now thanks boss.