A short and mostly pleasant overnight stay. Excellent location in downtown Memphis that’s short walk to Beale Street. Very nice view on 9th floor. Fitness room is super tiny. Parking was convenient. Front desk staff was always pleasant. Some of the hotel staff was unpleasant and didn’t speak when spoken to but others were polite. Room was clean but very worn down in places. Would probably try a different hotel in the area to compare if/when we return to Memphis.
真實旅客
1 晚家庭旅程
8/10
The staff and customer service at this hotel were amazing! Everyone was super friendly and helpful. The room itself could use some updating - toilet handle had to be held down extra long to flush, air conditioning won't go below 70 and takes a long time to get there, etc. The location was a little off the beaten path, but we knew that going in and it was still centrally located to a lot of the touristy things we wanted to do in Memphis. We enjoyed the pool as well. Overall, we felt like we got our money's worth and had a great stay!
真實旅客
4 晚家庭旅程
8/10
Phylicia
1 晚行程
6/10
The check-in and front desk employees were very friendly. The room seemed run-down, but clean. Breakfast is supposed to go until 10am, but if you aren’t down there before 9, there won’t be any food. If you aren’t finished eating by 10, rude cleaning staff kicks you out of the eating area, without letting you finish your food.
真實旅客
1 晚家庭旅程
6/10
phillip
1 晚家庭旅程
10/10
Michelle
3 晚家庭旅程
8/10
Breakfast had hot options, but the fruit was pretty much entirely gone by 8:30am. The breakfast uses plastic ware which is very wasteful (we bring our own reusable cutlery). Staff was friendly for the most part. The elevator was broken at the basement level and you’d have to call for service, and the number on the paper didn’t seem to be correct.
Aletheia
1 晚行程
8/10
真實旅客
1 晚行程
10/10
My overall stay was great. Room and bathroom was very clean beds made no stinky smells anywhere. Parking garage was ok
Connie
1 晚家庭旅程
10/10
teruka
3 晚行程
10/10
Very nice
Pam
4 晚行程
10/10
Hans
2 晚行程
10/10
Joseph M
1 晚行程
8/10
Great location, friendly staff, very clean and comfortable.
Kimberly
1 晚行程
6/10
D
2 晚行程
10/10
Wonderful staff. Very very helpful.
Jillaine
1 晚家庭旅程
10/10
Collett
1 晚行程
8/10
Muito boak
Iraci
5 晚行程
8/10
The service was neurtal. Check the room toliet was to low for senior. Curtains dirty. It started my allegry .Why I was not offer senior or veteran discount. Do you give discount was not offer if you had one.
真實旅客
5 晚家庭旅程
8/10
Great room with views over the Mississippi. They try to be eco friendly but fail. Plastic one time use cutlery and paper plates a very poor attempt
Michael
2 晚行程
10/10
Toll gelegen, saubere Zimmer ,Frühstück ok
Michaela
2 晚家庭旅程
8/10
Sink water pressure was low, but not horrible.
The rooftop pool that was advertised was not filled. I wish that would have been stated that the pool was not ready. The rooftop was dirty and not pleasant to relax and sit to enjoy the view.