This hotel has been our choice when visiting family in Kalamazoo. This stay was disappointing: the towels were worn and dingey; the sheets were worn with holes on the edges; the comforter had dirty spots and was soiled and grimy on the edges; the curtains’ hardware was broken making it a challenge to close them. I’m not sure we will give them another chance.
Patricia
Patricia (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Excellent
Love this place customer service is excellent
Margaret
Margaret (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Margaret
Margaret (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 26 日
I would return
Newer hotel that's still in great condition, breakfast was basic and room was clean
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 4 日
Melissa
Melissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Great Stay in Kalamazoo
Building is lovely and well kept. My only question was why there was not any room cleaning after the second night stay. No garbage pickup or towel change out at all. Initially when I looked online at the hotel details it showed daily room service. This was disappointing. Also it would have been nice to have some recommendations of local food Venus.
Rebecca
Rebecca (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 18 日
Boil water alert handled badly
Hotel was clean and comfortable. Desk staff was friendly, but could have handled boil water alert situation better. We were given two tiny bottles of water to use for brushing our teeth, drinking and making coffee in the room. We were told we could refill them in the breakfast area. No coffee was provided.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
domenic
domenic (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Connor
Connor (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 25 日
Donna
Donna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
joshua
joshua (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Ginger
Ginger (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 3 日
The room was very clean and the customer service was good
Arteria
Arteria (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 1 日
Beautiful lobby smelled so clean the rooms were quiet and very comfy the pillows were a little flat but that’s all that can really be complained about the property and parking was super nice and convenient and right off the highway recommend for anyone needing a weekend getaway or a long trip
Bay
Bay (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 1 日
Room was clean very nice
But there really isn’t a lot to do or restaurants to go to close to the hotel
Steve
Steve (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 23 日
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 22 日
Kenneth
Kenneth (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 20 日
Kathryn
Kathryn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Excelente opcion
claudia
claudia (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 12 日
The closeness to the companies I was visiting.
Chris
Chris (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 10 日
Megan
Megan (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 4 日
not so good, stains all over, staff was very rude!
Nathan
Nathan (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 3 日
Trash
No towels, water was brown due to so called work being done in the area. Screaming kids til after midnight. Pool was disgusting the water was green. Couldn’t smell any chlorine. I’d never stay here again