If i could give zero stars, I would. this hotel has balconies off each room that over look the busy highway only about 100 yards away, and the doors to the balcony do not lock. This makes the room VERY loud; almost like i was trying to sleep on the side of the highway. When I called and asked if i could be moved to a more quiet room, or at least get some ear plugs, i was put on hold for 10 mins then hung up on. When i called and again asked, i was told no, because the rooms on the other side of the hall for every floor were being remodeled--the only rooms they had faced the highway! first time i've ever hear of a hotel that remodels half of multiple floors and multiple halls. Overall, just a bad experience and a bad nights sleep.