This hotel was under construction and was not disclosed when I booked it. Ceilings were full of mold and falling apart and the room they sent us to was on a floor that carpets were stained and more than half the floor was under construction. It looked like an abandoned building. The room smelled of mold and the AC did not work. I asked for a full refund 5 mins after checking in and went to another hotel. I’m still waiting for my refund.
Joseph
Joseph (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 19 日
Upon arrival, they advise that the hotel is under Reno and rooms does not have AC ! They did not protect us anywhere else and only offered to reimburse and we can go anyhwhere else. That is the hotel job to ebook, not the client. It was they're faut and didm't have emough ahead of time. Terrible service and level of care !
Sylvie Gareau
Sylvie Gareau (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 19 日
Megan
Megan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 27 日
Understand cons
Marcus
Marcus (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 21 日
James
James (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 16 日
Business trip
The breakfast was good, but the hotel is under construction and there is lots of noise starting at 8 AM in the morning till 5 PM at night
Michelle
Michelle (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 14 日
AWLFUL.
IT WAS A TERRIBLE VISIT. WE ALWAYS STAY HERE. UNDERCONSTRUCTION IS A NEW TERM FOR DON'T EXPECT ANYTHING. NO TV! NO INTERNET! JUST A ROOM WITH BANGING VERY EARLY 8AM. IT WAS JUST AWLFUL. I HOPE WHEN WE STAY AGAIN THE CONSTRUCTION WILL BE FINISHED.
Stella
Stella (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Pamela
Pamela (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 4 日
Walked in to a terribly hot room. They supposedly had just cleaned the room but I walked in to blood stains on the comforter and on the carpet by the beds. Elevator took us up but did not work going down so we were stuck on the 6th floor!
esteban
esteban (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 2 月 27 日
At its best, it's a 3 star property, but under renovation, it is dirty and noisy. Breakfast is weak. No fruit. My room faced Briley Parkway, an expressway. Lots of road noise.
William
William (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 2 月 24 日
Property was under construction. The elevator was not working properly. All down buttons didn’t work so you had to go up to go down. The air had a stagnant smell. There was debris everywhere around the parking lot. Will not stay again
Robert
Robert (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Thank you very much
Abdaljalil
Abdaljalil (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 2 月 21 日
We had no idea that this property was under extensive renovation. We had no water for flushing toilet or showers until 5:20 pm. The rooms are supposed to be no smoking, but the first room (306) reeked of smoke.
Nicole did her best to relocate us to a better room, tut the property and hallways are dirty.
Joseph
Joseph (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 20 日
The properties, really cool. I really love the locality.
Tharun
Tharun (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 18 日
Supposed our needs
Even though the girl was doing renovations, the service was friendly and supported our needs and the rooms were clean.
Glenn
Glenn (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 17 日
Renovation was in progress during my stay.
Del
Del (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 6 日
I like the breakfast
Ebonii
Ebonii (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 3 日
Anna
Anna (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 3 日
This property is undergoing major construction and filthy and they don't explain that when booking. Ice machine removed or not working properly, cable tv not working at all, rude staff, hallways and carpets in bad repair and we did not stay and they refused to refund our money. DO Not STAY HERE!
John
John (1 晚行程)
Travelocity 真實旅客評價
8/10 很好
2025 年 1 月 28 日
Great stay
Joshua
Joshua (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 26 日
Grandson burned hand on breakfast area waffle grill.