The air conditioning in the hotel cannot be adjusted, and the room temperature is very hot. When we sought help from the staff, they said they couldn't assist us because it is a central air conditioning system. I suggest the hotel should address this issue. If you are sensitive to heat, I highly recommend not staying here.
Jeffrey
Jeffrey (9 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月5日
Excellent service
The staff are super friendly :) we even received free soba for new year but the room is quite small.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
適合購物的住宿選擇
離地鐵很近,很方便。空調有點熱,溫度降不下來,睡覺一直被熱醒。
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Lai Nga Amy
Lai Nga Amy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Yuet Ngor
Yuet Ngor (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月10日
KA FAI
KA FAI (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月9日
CHING WAN
CHING WAN (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月9日
CHING WAN
CHING WAN (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月8日
chan
chan (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月6日
Norie
Norie (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月28日
Fan Ho
Fan Ho (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年4月26日
-The headboard was dusty and dirty, with some hairs found on it as well upon our arrival.
- Room was not soundproof so I can hear the housekeeping staffs talking very loudly in Mandarin every morning.
- One of the housekeeping staff was very impolite. No greeting from him when we met in the corridor (even we’ve made eye contact and just kept looking at me), while there’s greeting from other staffs when we met in the hotel.
Ka Man
Ka Man (8 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月14日
CHIA-HSIEN
CHIA-HSIEN (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月7日
Convenient. Friendly staff.
More Laundry services will be better.
Wai Ling C
Wai Ling C (7 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月27日
The location of the hotel is wonderful, only a short distance way from the centre of Ginza. Also it is very near an exit of Kyobashi Station of Ginza Line subway.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年3月22日
good
Yi
Yi (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月21日
Very friendly and helpful staff with lots of amenities - definitely a place worth staying again!
i almost didn't book this hotel because of a review somewhere saying that the drying function of the washer didn't work fully, but i'm so glad i didn't let that deter me. the washer/dryer worked perfectly fine - you can always add extra time to the dryer if you want, but i didn't find that necessary. everything was very clean and new and functional, with a bit more space to open your luggage than other hotels with a similar price range in the area. greatly appreciate the small gym area and excellent location, both to haneda airport and exploring tokyo -- i'd stay here again :) the only thing is there isn't a bathtub if you are looking for one (at least not in the room i booked), but there are other places for that. i came back here in the same trip before flying out from haneda - super convenient. thank you!