Room service Staff was inexperienced and barely able to take roomi service order
Due to severe language barrier.
Had to call three times to have pillows delivered. Worst of all, I requested two wake up calls - 6:00 am and 6:30 am - neither of which occurred causing a missed flight.
Room condition was typical Marriott. No bathroom door lock. Chipped paint in various places theought room.
Definitely Not worth the $$
randal
randal (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Melanie
Melanie (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
albert
albert (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Thomas
Thomas (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Garfield
Garfield (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
Brett
Brett (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月7日
Eric
Eric (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月7日
The Spot in
It was a one day trip .
Leslie
Leslie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Inside the property is very nice, the area immediately outside the property is a little run down.
Prabir
Prabir (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月20日
I'm not sure why this place got some crazy bad reviews but it was very nice!! The hotel was very clean, peaceful, and conveniently located! We went for a weekend trip to see the aquarium (incredible) and world of Coca-Cola (so much fun). We took ubers or walked to both places and nice restaurants close by. Some people also said the area walking around was unsafe or dangerous... We expexted sketchy conditions but it really wasnt that bad. It's regular downtown anywhere you go. There will be poor people sitting/sleeping on the street. We found all the local charities hounding us for money worse! All in all, nice hotel, convenient location. We would stay again.
Melanie
Melanie (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月19日
David
David (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
The employees here were very friendly and professional. The people who work in the Club Lounge-Erica, Brianna, V, and others were amazing at making our stay as great as it could be.
Adrienne
Adrienne (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月16日
Court
Court (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月12日
The area around the hotel is very crowded
Niloufar Gholizadeh
Niloufar Gholizadeh (4 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月25日
Some stuff were not professional. The mistake happened, and when I called them she said “it was not me” then no proper follow up unless I demanded it. Not a five star quality.
Fuyuto
Fuyuto (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月25日
Not what you would expect of a Ritz Carlton holtel. Below expectations.
Carlos
Carlos (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月24日
Staff was friendly and very helpful. The ride to the airport was a bonus.
Linda
Linda (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月19日
Tiffany
Tiffany (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月18日
Lovely property with amazing staff, everyone was exceptionally friendly and helpful
Heather
Heather (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Excellent
Hunter
Hunter (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月17日
Doesn't live up to a 5 star hotel
If you are looking for a 5-star hotel, this is not the place. The Ritz in Atlanta is at the most a 2 star hotel. It is so badly maintained, furniture with scratches everywhere, the AC unit is so loud that you won't be able to sleep and it felt dirty all around.