See all properties

Quality Inn West Springfield

2.5 star property
Hotel with restaurant, near Olympia Ice Center

Choose dates to view prices

Photo gallery for Quality Inn West Springfield

Check-in/check-out kiosk
Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Free daily buffet breakfast
Seasonal outdoor pool
Located close to Olympia Ice Center, Quality Inn West Springfield offers a warm welcome with a free breakfast buffet and Asian cuisine at Tokyo Asian Cuisine Resta. Enjoy golfing, ziplining or unwind on the terrace near the seasonal outdoor pool. With in-room WiFi, shopping on site and helpful staff you're sure to have an enjoyable stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Non-smoking
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Vending machine

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Premium TV channels
  • Terrace
  • Daily housekeeping
$88 nightly
The total price is $101
Oct 12 - Oct 13
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds

7.6 out of 10
Good
(55 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(78 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool

Comfort Inn & Suites West Springfield

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
7.6 out of 10, Good, 875 reviews
$116 nightly
The price is $133
Oct 12 - Oct 13
Total with taxes and fees
Comfort Inn & Suites West Springfield
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
1150 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 10 min walk - 0.9 km
  • Big E - 3 min drive - 2.8 km
  • MGM Springfield - 6 min drive - 7.4 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.7 km
  • Eastern States Exposition - 7 min drive - 6.7 km

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 29 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive
  • Springfield Union Station - 13 min drive
  • Holyoke Station - 17 min drive
  • Northampton Station - 18 min drive

Restaurants

  • ‪Dunkin' - ‬4 min drive
  • ‪Wood-N-Tap - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Panera Bread - ‬12 min walk

About this property

Quality Inn West Springfield

At Quality Inn West Springfield, you'll be within a 10-minute drive of Big E and Eastern States Exposition. Guests can visit the fitness center for a workout or grab a bite to eat at Tokyo Asian Cuisine Resta, which serves Asian cuisine. A seasonal outdoor pool and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 4 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space (600 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Guidebooks/recommendations

Special features

Dining

Tokyo Asian Cuisine Resta - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in

Children & extra beds

  • Rollaway beds are available for USD 12.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0009643250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Quality Inn West Springfield offer free cancellation for a full refund?

Yes, Quality Inn West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn West Springfield?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Quality Inn West Springfield?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 35 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Quality Inn West Springfield?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Quality Inn West Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (7-min drive) is nearby.

What is there to do at Quality Inn West Springfield and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking. Additional recreation nearby includes casino gaming. Enjoy amenities like a seasonal outdoor pool and a fitness center.

Are there restaurants at or near Quality Inn West Springfield?

Yes, Tokyo Asian Cuisine Resta offers Asian cuisine.

Does Quality Inn West Springfield have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Quality Inn West Springfield like?

Quality Inn West Springfield is in the heart of West Springfield, a short 14-minute walk from Olympia Ice Center and 12 minutes' walk from Q Pin 2's. Travelers say this hotel is in a good location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Quality Inn West Springfield Reviews

7.0

Good

7.0

Cleanliness

4.0

Location

7.8

Staff & service

6.8

Eco-friendliness

6.4

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Highways
Shower
Balcony
Location
Desk

Reviews

8/10 Very good

Great place, excellent breakfast, nice pool.
Sonja, 2-night trip

10/10 Exceptional

Great place to stay

The staff was very friendly, room was clean and comfortable, the breakfast was very nice. Great place to stay.
Julie, 1-night trip

10/10 Exceptional

Excellent experience overall!
Marissa, 1-night trip

8/10 Very good

Good hotel

The room is comfortable and clean. One negative is that the hotel is right next to the highway and the cars driving by are very loud. We can’t get the WiFi on. We are here for one night. The hotel met our needs.
Veronica, 1-night trip

8/10 Very good

I would stay at a Quality Inn again

It was convenient to the shops and food. We asked the staff where to eat. The restaurant they suggested was wonderful. On second day our key card didn’t work. They fixed it for us. It was great
Tracy, 2-night trip

8/10 Very good

Everything was. Good !
Neysa, 2-night trip

6/10 Good

The front desk staff was friendly & engaging. The room was clean, however the door to closet cabinet did not close & the sink was clogged.
Mary, 2-night trip

8/10 Very good

Good Value Stay Even on a Holiday Weekend

Nice stay, spacious room, reasonable continental breakfast selection even on July 4th weekend.
Samuel, 1-night trip

10/10 Exceptional

Clean beds, great AC in room, good breakfast, pool was perfect.
Bryan, 3-night trip

6/10 Good

Room for improvement

The price was better than other options and the breakfast was decent. We stayed three nights and they never cleaned our room, even though we asked them to, and they said our room was going to be cleaned. The lobby was freezing but our room was hot. The staff are nice and the pool was nice.
3-night trip

4/10 Fair

Went to a better hotel down the road.

Pulled into parking lot and got very uncomfortable feeling about the place. It looked abandoned. Only one car in the parking lot. Didn't check in but went to Hampton Inn further down the road (and forfeited the cost for the room). Hampton Inn was miles better in many respects. I should never have booked the Q I.
Peter, 1-night trip

10/10 Exceptional

Enjoyed the am breakfast every am. Staff was friendly. The toilet seat was cracked in the bathroom and a maintenance man came right away and replaced it. He was very friendly and concerned about a funeral I had to attend. The room was clean and very neat. Front desk staff was also friendly and courteous. Enjoyed my stay.
Sally, 4-night trip

10/10 Exceptional

My stay was great.
John, 3-night trip

2/10 Poor

Horrible stay

Shouldn't be listed as itvis Its really not a kids friendly environment I booked 2 weeks in advance and they still put elsewhere from my original room and put me right near the elevator and the noise was all night So me and my wife and 2 kids got no sleep and we checked out a day earlier because of the uncomfortable conditions
David, 2-night trip

10/10 Exceptional

Comfort able and breakfast are good
Marilen, 2-night trip

8/10 Very good

The rooms were nice-everything was clean.
Megan, 1-night trip

10/10 Exceptional

I like everything cleanness, pool,staff especially very professional, cleanness of room,plus quiet ,ac runs great
Maurice, 2-night trip

10/10 Exceptional

Good value for money
Ian, 1-night trip

6/10 Good

Meh

The claim about soundproofing was a total lie--you could hear everything from the surrounding rooms and outside. Very loud. Sticky floors and surfaces in the room weren't well cleaned. The elevators were terrifying--I was never sure if they were going to actually work or if I'd get stuck in one. Breakfast had decent options, but made me really sick later. That said, the bed was fine and the shower worked well, so basics covered. The attached Japanese restaurant was fantastic.
2-night trip

6/10 Good

The area wasn’t so great but there were good places to eat around the hotel as well as shops. The hotel is outdated and they did try to keep in clean and got it to be a non smoking hotel the smell of weed was very strong
Dessiree Del Carmen, 6-night trip

10/10 Exceptional

The check in were hassel free, location parking all good. What I didn't like was it surpose to be a smoke free, but the hallway were smiling of marijuana occasionally.
Bev, 3-night trip

8/10 Very good

it was ok
Robert, 1-night trip

10/10 Exceptional

good service
Carmen, 2-night trip

10/10 Exceptional

The rooms are clean, the staff are efficient and friendly and the hotel was easy to find with lots of parking.
Angela, 1-night trip

8/10 Very good

Stay was. Good. Room was. Clean. Glad roof. Was. Fixed in bathroom. !
Neysa, 2-night trip