Our hotel stay was very good. We have stayed with you before & always been good. I only wish you would post your direct phone number on your website, I called the one listed & it was another source. I would rather deal with you direct.
Thank you
Peggy
Peggy (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月27日
Great location. Hotel is older and could use some updates but all in all we had a good stay there
Jeff
Jeff (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
donald
donald (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Go to spot
Great location! Very clean room and friendly service.
Kristina
Kristina (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Betsy
Betsy (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月11日
Susie
Susie (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Brad
Brad (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Stayed for one night and it was in a perfect location. It was nice to be able to park the car in the lot and not have to pay for parking lots because its in the middle of everything. Breakfast is alright some things i was not a fan of like chicken sausage. The staff was fantastic but the rooms are a bit dated for the price. The fan in the bathroom looked like it was going to fall.
Claudia
Claudia (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
Enjoyable
Staff is super nice. Breakfasts were great, something different every day. Great location
Sandi
Sandi (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Kim
Kim (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
Hotel staff were always polite and helpful. The room was stocked with fresh towels, toilet paper, and toiletries each day without request. Very convenient location for walking the strip with good food options close by. This was our third stay at this hotel. We will definitely stay again.
Pat
Pat (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Elaine
Elaine (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Great place to stay!
We had a wonderful stay with a balcony overlooking the creek and a fireplace in the room - right on the main street of downtown Gatlinburg. Numerous restaurants within walking distance. Fire pit and seating overlooking creek and parkway in front of hotel. Highly recommend!
Melissa
Melissa (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
Great week in the smokies
We had a great stay! Everyone we interacted with and talked to was super friendly!
Breakfast was always hot and well stocked!
Pool was open and clean, and parking was easy
Stacie
Stacie (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月18日
Brian
Brian (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月15日
Find someplace else
When unlocking our room door I immediately realized this was not the room I reserved from Hotels.com. I went straight back to front desk and they explained the pictures on Hotels.com of rooms hadn’t been updated since their remodel. I then explained well it still isn’t the bigger room with bigger beds. They said well that’s all they had because all other rooms were full. So basically paid for premium room and got put in standard room.
So immediately after carrying luggage in started to notice the dirt in room and the bathroom hadn’t been cleaned. Back to front desk they apologized but it was too late and housekeeping was gone. So we cleaned bathroom with Clorox wipes. The door was very hard to open and close and apparently so were all the others because we heard every other room slamming their doors throughout night and day. We are in Gatlinburg 2 times a month to visit family. This is not our normal place to stay but thought we would give it a shot because of location to event we were there for, also thought with the Hampton name it would be ok. Lesson learned 👎
Douglas
Douglas (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月15日
Great hotel and location
Hotel was great. Loved the location. Staff was very friendly and they had a nice breakfast every morning. Only complaint is the room was a little small but it was clean. Overall a great stay and would stay here again.
JEFF
JEFF (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Great location. Love the creek behind us and how close everything is. Def will stay here again.
Mandi
Mandi (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月1日
Tina
Tina (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月20日
We stayed over threeekend and our favorite part was the front patio of the hotel had nice chairs and a gas fire pit we could sit and people watch from. Also on the side the tables and chairs provided a great place to eat lunch that we picked up from down the road. We never drove anywhere, great walkable location to all the restaurants and shops on Gatlinburg!
Letitia
Letitia (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月19日
Everything was fresh and good. The staff was amazingly friendly. House keeping staff, as well, was amazingly friendly!
Teri
Teri (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
great views form balcony. Very close to downtown. room very nice with fireplace
gwendolyn
gwendolyn (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月16日
Other than the walls and doors being way too thin and a guest choosing to scream "bear" in the middle of the night and the bathroom being very small, it was nice and I would recommend it for quick stays.
Kristina
Kristina (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月15日
Great location if you’re looking to walk around Gatlinburg. It’s over on the quieter side of all the strip but we visited during some hot rod week so it was noisy 24/7. The bed was really comfy and clean! Creek view wasn’t much as it hasn’t been raining in Tennessee much this year, but I bet if it has been it would be a great place to drink coffee in the morning!