I booked through Hotel.com. The room I reserved was not the same when I checked in and the receptionist said there was nothing they could do since I reserved through Hoteel.com. I need a 2 Queen with sofa/bed. I received a 2 queen room only. No extra space for our grandbabies.
I will reserve from the hotel next time.
Penny
3 晚家庭旅程
6/10
Jennifer
2 晚家庭旅程
6/10
Marianne
1 晚行程
6/10
Bed slat was breaking and sagged during the night. It was a very expensive stay for one night.
真實旅客
1 晚行程
6/10
Brian
5 晚商務旅程
10/10
真實旅客
1 晚家庭旅程
8/10
Room was good, glad it had a nice hot tub after a long day of travel. Breakfast staff did a nice job/
Kerry Lynn
1 晚商務旅程
10/10
Edward
1 晚家庭旅程
8/10
Our room was poorly cleaned after the previous guest. The shower pan had stray hairs and there was a used towel hanging on the back if the bathroom door. The drink machine failed to dispense a drink at two different times. Upon checkout, the clerk barely made eye contact with me, let alone ask how our stay was. The per fee on Expedia showed as $50 but when we arrived at the property they charged me $75.
Beverly
1 晚浪漫旅程
2/10
There was construction that was very noisy in the room. The fire alarm went off at 5 am which terrified us. Although it was a false alarm no one addressed the issue. We ran out of our room have clothed when a fellow traveler told us it was false. I would really like a refund.
真實旅客
1 晚家庭旅程
10/10
Clean. Comfortable beds. Pleasant staff.
Traci
1 晚行程
10/10
John
1 晚行程
10/10
Jeff
1 晚行程
6/10
The hotel is under renovation so it’s a bit unclean.
Sharon
1 晚行程
10/10
Shawn
1 晚行程
10/10
Nice place to stay. Bed is great.
Jenny
1 晚商務旅程
8/10
Very friendly and helpful staff
真實旅客
1 晚家庭旅程
2/10
The staff at this hotel really need a basic customer servixe
Erin
1 晚行程
6/10
Michael
1 晚友伴旅程
10/10
Timothy
1 晚行程
8/10
Jodi
1 晚行程
10/10
Very nice stay. We have been in this hotel several times and it always is nice. Friendly people too.