10/10 完美
2025 年 9 月 1 日
Superior Customer Service was Gold Standard
Excellent customer service! When we checked and some things were broken, the indoor pool and our room thermostat, they immediately corrected & compensated us better than we expected for some of the issues were beyond there control.
They not only immediately moved us and upgraded our room They brought new keys to us within 3 minutes of us calling them, and helped us move our luggage just across the hall. They added the hot breakfast buffet and compt'd more of our stay.
This hotels staff and management was extremely dedicated to making sure our stay was perfect, and more than we expected.
We will absolutely be staying here again when we travel. We are also telling everyone about how great of service you get from this hotel, staff and management.
We did them 10 Gold Stars!! Their Customer Service is top-notch! They made my family vacation a success, and my wife and kids happy. That is Priceless!!!!
Shawn
Shawn (2 晚家庭旅程)
Hotels.com 真實旅客評價