MCM 優雅套房酒店

Super friendly place!!

The first room we had, the AC wasn’t cooling and the moved us to another room. We also had needed a wine bottle opener, and the staff was so kind to open it at the bar and give us cups. Everyone was so friendly really enjoyed our stay.. the only downside was that we tried to go for a swim, but it was very tiny , compared to the online photo, and was full of kids having a birthday party.. other than that everything was great even the breakfast awesome!!

Dina, 2 晚家庭旅遊, 2021年05月28日

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Crummy check in

The stay was fine, the woman at check in was incredibly rude and hard to deal with. Grace. (Ironic name) She treated my wife like crap. Gave the whole stay a bad taste.

Thomas, 1 晚家庭旅遊, 2021年05月21日

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Great customer service, a couple inconveniences

Our room was comfortable. We had a king suite with an extra guest on the roll-out. We had trouble finding the bedding for that, and when we did, there were no sheets. However, call to the front desk resulted in sheets arriving within five minutes. Also, the commode wasn't flushing completely, and a call about that was answered swiftly. So kudos for the service which offset the inconveniences. The overall hotel was attractive. Our reception room was just right and all the details for that event taken care of to a T.

1 晚家庭旅遊, 2021年05月14日

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Great stay for 1 night

We came into town for a concert so we only stayed one night. All of the staff was very friendly from our experience. The hotel is a little older but very clean and comfortable. The indoor swimming pool was open which was perfect to keep our 3 y/o granddaughter occupied. The Atrium was beautiful with lots of seating to be able to sit and have conversations. The best part was the hotel offered free shuttle to and from the concert! A big win in our book!! Overall a great experience for us and would stay there again

1 晚家庭旅遊, 2021年04月16日

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Dirty

My room(401), the bathroom was dirty. The bath tub was dirty and the floor was dirty like it never was swept (trash, bobbie pins, and a pen). When I took a shower, the tub was filling up with water. It was going down the drain. I put the heater on cause egot cold. The smoke detector came on. When, I try using the air conditioner. It didn't even got the room cold. I asked for extra towels. The person at front desk said he would let house keeping know. I went out and came back later. I never got the extra towels. I went to the front desk to let the person know about it on my way to the swimming pool. She goes get it and hands it to me. So now, I have to go back to my room to drop it off. On Sunday morning at 8:30 Crystal the house keeper comes knocking on the door to see we left. After, we finished getting ready to leave. The house keeper had nothing of piles of lien she striped from the beds of each room outside each door. Then, I went down to get the luggage cart. There was not one in site. I asked Zick. People are using it. I had to make 4 trips back and forth to my car with my luggage. For it to be a four star hotel and cost alot. It was terrible. I will not go back to that hotel again.

Maggie, 2 晚家庭旅遊, 2021年04月16日

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Not safe, bathroom clogged

Definitely not family nor kids friendly. It’s smelly as soon as you walk inside. Took awhile to check in, only 1 person at the front trying to answer phones and assisting checking in. Inside the room, We wipe down the table for the kids to play and the paper towel is brown after we’re done wiping. The bathtub was completely clogged so we didn’t even shower the night we stayed. Forgot something in the car and went back out to get it, some crackhead approached and asked for money, refused and was cursed at and being watched the entire time. Definitely do not feel safe staying here and will never recommend anyone with little ones to stay here ever.

1 晚家庭旅遊, 2021年04月15日

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Will stay here again

Love the MCM hotels...the place is well kept, obviously an older Hotel that is being worked on. Perfectly located for everything we needed. Such an amazing friend list down, and the restaurant is very good. The linens are fluffy and thick, the shower is great, the room spacious.

John or Kathy, 1 晚旅遊, 2021年03月20日

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pretty good, but...

First, it's a pretty good value even though the room had 2 light bulbs missing/burned out, there was a piece of paper on the bathroom floor, and the tub drained poorly. The staff were helpful and the made to order omelets made the breakfast above average for a hotel at this price point. Okay for an overnight stay.

Jeffery, 1 晚旅遊, 2021年03月20日

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Very comfortable bed great shower pressure good breakfast

Arthur, 1 晚旅遊, 2021年03月20日

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Bowl issues

The check in was easy and staff was pleasant. It wasn't as nice as I expected. Clean with a few issues. The toilet bowl was not cleaned well at all. My room had a old musty carpet smell. The establishment is an old building..could use some updating. My room didnt have the sink in the bathroom...so that was an inconvenience. We didnt have the right amount of towels for our stay but they did accommodate us with the towels when I asked. Overall...it was an okay stay for a one nighter.

Desiree, 1 晚家庭旅遊, 2021年03月20日

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