Me and my husband first booked hilton. And switched to holiday inn, because the website showed it had 2 restaurants, we did a weekend getaway. So we go down to the bar have a few drinks "service was great" and we went to order food to take to our room.
Here is where the problem comes. The website shows they have food when really its premade out of the marketplace "which is well overpriced" we wanted a hotel with a restaurant i side so we didnt have to leave.
The website is really misleading. (Pictures,wording) we was wondering while we was at the bar noone was at the restaurant. Now we know
Overall the room and view was great but with no breakfast and no restaurant we will definitely look into staying somewhere else next time.
For someone who wants to leave the property and go get food the hotel is amazing. But we wanted to stay inside and avoid the cold chicago breeze. And ended up still having to leave even tho the website says they have a bar and restaurant.
Jamie
Jamie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Steven
Steven (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月4日
It was alright overall. During check in process I was asked multiple security questions not related to checking in and made me feel as if they didn't think or believe me that I had a reservation. Checked in 12-21-24 and still waiting for my deposit 1-4-25. Will definitely be looking for a new hotel to stay with the family.
Cameron
Cameron (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月3日
Robert
Robert (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
The staff was nice and the room was spacious. I would stay here again!
Heather
Heather (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Riverwalk Of Chicago
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
NYE 2024-2025
Wish there had been a restaurant with table service. It was just a little market and places to sit. Could order a few things from the bar menu, but not a full restaurant with a full menu.
Karie
Karie (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Good trip
Room was good and the location was great but parking for the hotel is outrageously expensive and inconvenient!
Dennis
Dennis (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Chaz
Chaz (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
The hotel was great. I didn’t appreciate the $200 hold.
Corryn
Corryn (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Flavius
Flavius (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Eimear
Eimear (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Robert
Robert (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月17日
Very nice hotel
My stay was excellent. It was just an overnight trip, so I didn't spend a whole lot of time in the hotel. I received excellent customer service and all my questions were answered. The only thing I would say, and it may have been in the fine print, was that parking was a whopping $60. I realize that it's downtown and parking is at a premium, but even in Vegas parking is maybe $40 overnight. All in all, I have no complaints and would recommend this property to others.