When I got to the hotel the room I had reserved was not available. I had to go through 2 different rooms to get something close to what I had reserved. The front desk was very nice and the rooms were clean.
Bob
Bob (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月17日
Lanetta
Lanetta (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月14日
Keyshawn
Keyshawn (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Dustin
Dustin (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月12日
Brody
Brody (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月10日
The Worst Customer Service
Unfortunately the customer service of both Hotels.com and this facility were very poor. We were stuck in Dallas due to a snowstorm. While attempting to book the hotel, the app stopped working and did not initially provide me with my confirmation. I thought the booking did not go through and went and made another reservation. However, I was charged both. I attempted to resolve this with the hotel staff who told me they would inform their manager. I received no follow up. I attempted to message the property and address it through Hotels.com. Being stranded while traveling is already scary. But to consider that these types of entities will take the chance to gouge every penny they can get is even more unsettling.
Blake
Blake (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月8日
Disappointed
It was clean but the elevators were broken the entire weekend
Carolena
Carolena (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Missy
Missy (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月31日
Bobby
Bobby (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月28日
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月26日
Mattress is a bit firmer than I like. Other than that I was very happy with our stay.
Kathy
Kathy (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月23日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月16日
Cody
Cody (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月7日
Joseph
Joseph (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月5日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Madrid
Todo súper bien , servicio , ubicación y comodidad
Francisco
Francisco (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Cynthia
Cynthia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月9日
Great hotel but extra charges.
The hotel itself was great. Great location and clean. Reason I give it a 3 star is cause they charged almost double my stay. Each day was a new charge and couldn’t give me an exact reason why they kept charging. When checking out the girl at front desk was awesome and gave me a receipt of the total amount but the next day there was an extra charge of $100.00. They said it would be refunded and still no refund.
Robert
Robert (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Airport Shuttle
Tyler
Tyler (1 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月25日
Make sure the front desk greets us with the Double tree cookies. I had to ask and they only gave me one which I shared half with my husband