Here’s my honest review- 3 stars
We’ve stayed here in the past but this time we didn’t think it was as clean as before. The carpets were matted and sticky in the rooms. The smell of dog was sooooooo intense in the room and hallways. That’s usually what you get when you stay at pet friendly hotels. In the evening, the outside smells like dog poop.
They should have a designated floor for pets and the rest of the hotel for non pet rooms, because the mattress and pillows reeked of dog pee too. We usually stay at Home2 in every town we visit. But this one hit different in terms of cleanliness and smell.
The people who work there are super friendly and nice.
Claudia
Claudia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Tiffani
Tiffani (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 21 日
I booked a two-night stay at Home2Suites (6/30–7/1) via Hotels.com, but canceled on 7/1 expecting to be charged for the first night only, as per Hilton's policy. Despite the hotel manager assuring me that only the first night would be charged, I received no refund at all.
Hotels.com's customer service mishandled the cancellation—accidentally converting it into a one-night rebooking and Hilton ultimately labeling it a no-show. The communication between Hilton and Hotels.com was opaque and ineffective, leaving me stuck in the middle with no resolution.
This experience exposed how poorly third-party platforms like Hotels.com handle issues with major hotel chains like Hilton. I won’t be booking Hilton properties through Hotels.com again.
Haoran
Haoran (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 23 日
Alexis
Alexis (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Lawrence
Lawrence (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 11 日
Maricela
Maricela (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 2 日
Was a very nice and clean stay. The rooms were huge, even had a dishwasher in the room, which was a nice amenity even though we did not use it. The bathrooms were very large as well. The only negative thing about this was the breakfast did not look that great. They also have lobby coffee that was available at anytime which was a nice perk
Brooke
Brooke (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Chukk
Chukk (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 26 日
Amanda
Amanda (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 21 日
Lawrence
Lawrence (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Jennifer
Jennifer (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 17 日
Steve
Steve (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 20 日
We love these hotels and stay in them often. They are always clean, quiet, and affordable.
Paul
Paul (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 18 日
Everything I
Pamela
Pamela (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 13 日
The hotel was very clean, staff was extra friendly. Nice pool, Pleasant stay.
Carol
Carol (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 5 日
The nice woman that checked me in was very kind and helpful.
Karma
Karma (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 1 日
Derek
Derek (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 29 日
Samantha
Samantha (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 29 日
Kendale
Kendale (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 26 日
Great stay there but no clock in the room.
Ryan A
Ryan A (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 23 日
This was my 2nd stay. I like the studio apartment type vibe of the room with space to work, eat, watch TV and sleep, and the buffet breakfast has lots of options. Hot beverages are available in the lobby 24/7. Very close proximity to shopping. Staff have been very welcoming and helpful each time. It feels safe as a female solo traveler.
Anita
Anita (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 18 日
This location worked great for a girlfriend trip!!
Debbie
Debbie (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 16 日
Exceptional Hotel
Exceptional hotel in Kansas City! Perfect location for food and shopping!