Room was not clean and you could see where someone had wiped their fingers on the dust on the tv and desk in the room. Also when we checked in they didn't mention needing to add on for breakfast. When we went down for breakfast they asked us for a card which we didn't know was needed. The lady then went and talked to the front desk and said sorry you didn't purchase breakfast with your stay you can't eat it. Didn't even give us the option to purchase it just said we can't eat it.
Jaret
Jaret (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
matt
matt (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
Good place to stay
Nice hotel. Firm mattress. Good location for access to KY and Cincinnati.
Teka
Teka (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月13日
The bed in our room was not great but the room was very clean. The staff was very friendly.
Melissa
Melissa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Fabian
Fabian (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
Not the Hilton I remember
Upon entering our room
there was a dirty cleaning towel left on the side of the nightstand. Thanksgiving morning we had no breakfast because apparently the chef didn’t show up and nobody who worked at the hotel care to make us any so I paid extra for a service. I did not receive. Also I was told there was no housekeeping on Thanksgiving. If you can’t accommodate guests on holidays, you should not be open. I should not have been inconvenienced for their lack of staff Very hard to find a place to eat breakfast on Thanksgiving.
Tori
Tori (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Lance
Lance (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
JASON
JASON (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Affordable rate, comfortable room, close to eats, close to downtown Cincinnati. No issues, good hotel.
Jeff
Jeff (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Ramy
Ramy (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
99%
Amazing hotel
Eloy
Eloy (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月10日
The hotel is, overall, old. Cleanliness is poor. The room is cleaned occasionally, and only after strong insistence at the reception, despite the hotel website stating the daily housekeeping of rooms. The staff is not friendly and inefficient. The room rate is too high for the offered service.
真實旅客
9 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
Needs updated
Hotel needs updates to furniture and repainted. The toilet in my room had a drip all night