The first room we were given had an open door and disheveled sheets. The second room had a constant beeping noise coming from behind the headboard that we informed the front desk about but that they never resolved. It also had a destroyed toilet paper holder that was fully broken and hanging by a screw. The room was also just dirty when you looked at the details (walls, floors, etc). I have stayed at the hotel many times but this was the worst of it and I won’t be going back.
Emily
Emily (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月14日
Seth
Seth (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月10日
Horrible….Find another place
The hotel is dirty…no hot water both elevators broken. Absolutely NO help from the front desk.
Alesia
Alesia (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Very friendly, clean would stay here again
Bruce
Bruce (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月26日
Patricia
Patricia (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月22日
its good experience.
Arif
Arif (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月20日
No comment
Moses
Moses (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月19日
The
Tiki
Tiki (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月16日
David
David (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月16日
Property needs more cleanliness
Norma
Norma (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
Rooms were ok, bed wasnt very comfortable. But overall nice hotel and good breakfast.
Sean
Sean (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月8日
Timothy
Timothy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月2日
The guest attention from the evening staff was pour. No greeting or even eye contact.
Edward
Edward (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月24日
Disappointing--One star service
1.No Wi-Fi code provided until I went downstairs to ask for one. The rep. firmly said it was given to us when I assured her my husband didn’t receive the code. She said she knew he did because it’s "always given out because she made the flyers herself." This statement was totally irrelevant. Advice: Just hand the customer a flyer and apologize for her not receiving one upon check-in.
2.No extra bed linen in the closet for the sofa bed—we reserved a suite for two nights. I called downstairs to let them know of the problem. I was assured housekeeping would bring the extra linen when they cleaned the room.
3.Room not cleaned. No sofa bedding. My family and I went to our event and returned about 8:00 PM. The room had not been cleaned. If they couldn’t make the beds, changing the towels out and emptying the trash out would have been nice. No bed linen for the sofa bed was placed in the closet as promised.
4.Poor explanation. I contacted the front desk staff and was told that housekeeping didn’t clean rooms that day. I’m not sure if the front desk person knew they were in the hall. No signage about being “green” and rooms being cleaned, and towels being furnished upon request if staying more than one night. Poor communication. The front desk staff apologized about the bed linen and said whoever checked us in should have known we had a sofa bed and given us the extra linen when we checked in. She said she could put the linens together and that we could come downstairs to get them.
Tomas
Tomas (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
Okay
Vericia
Vericia (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月5日
Marcie
Marcie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月23日
Nice stay
Nice staff, clean room,comfy bed
Cecila
Cecila (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月23日
The property is perfect but there is no walkable distance to any place
Talal
Talal (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月21日
Gerard
Gerard (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月16日
Outstanding experience being there 4 days.
Exceptional staff!
Ralph Dean
Ralph Dean (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月11日
Pleasant stay we asked asked to check in an hour before & were denied
Geeta
Geeta (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月10日
i wouldnt know upon arrival was informed NO AVAILABLE ROOMS AND YET I WAS STILL BILLED BY EXPEDIA 287.00 RIP OFF EXPEDIA