The smoking at the place was so terrible that one could hardly breath.
While sleeping in the night, the fire alarm started blowing and lasted for over 2 hours which disrupted my sleep.
My sleep was denied as fired service personnel came to check all the rooms.
Barry
Barry (20 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月3日
Melvin
Melvin (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月2日
Bad customer service
I Accidentally booked this place thinking it was in New Jersey bc it was one of the first hotels recommended to me nearby. Didn’t realize Untill the night before that the hotel was in west orange NY. I called hotels .com I called this hotel and hotels.com said they would help me they promised me to not stress. The hotel was unreachable every-time I called. Hotels.com didn’t stick by their word and they called and wrote this hotel an email and they just denied my request for A refund or even a partial refund. It was so far from where I needed to be for Thanksgiving I wasn’t going to even check in at all. Needless to say I received no refund, no partial refund -not even credit ! The hotel refused to even talk to me or explain why they couldn't help me.
Jamie
Jamie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月20日
Jarelia
Jarelia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月20日
A very "Tired" hotel.
I stayed four nights in this hotel. There was a small shop by the check-in desk, that was the ONLY catering I saw. Upon arrival I was allocated to room 207. Immediately, I noticed a complete lack of towels and the room had not been vacuumed. I asked for these things to be remedied and they were within the hour. Overall, this hotel is "Tired". It needs complete renovation and updating as soon as possible. Finally, the price is too much for what one receives.
PAUL
PAUL (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月19日
daniel
daniel (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月14日
I want to take a shower and not one single towel in the bathroom.
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月13日
Pedro
Pedro (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月10日
Daniel
Daniel (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月9日
Racist to the bone
They couldn’t find my booking,and there was a racist white lady that didn’t wanna to help
Pascual
Pascual (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月9日
Shelly
Shelly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月5日
Victor
Victor (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
Traccede
Traccede (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月25日
There was a wet stain on the floor, near the bed. I accidentally stepped on it, it smelled bad, so I just discarded my sock altogether because of that.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月15日
Good for sleep and price
The neighborhood was relatively safe, but the hotel needs some love. We saw bugs (roaches ) in the hallway, and the corners and under the bed were kinda gross. We didn't spend a ton of time in the room, there's no food there, but the bed and linens were good.