It was a tremendous disappointment. The hallways were dingy and dirty and smelled of urine since it’s a pet friendly hotel. The armchair in the room was filthy. I hesitated to walk barefoot on the carpeting. Well past a renovation.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 20 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 20 日
Our stay was for two nights. When we arrived, the room didn't seem very clean. The bathroom floor was dirty, the bathroom lock didn't work, and the bathroom ventilation didn't work properly, so we had to sleep all night with that constant noise, among other things.
percy
percy (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 17 日
Elijah
Elijah (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Dina
Dina (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 14 日
Jeffrey
Jeffrey (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 11 日
Not a hotel for 40+ adults
The first room we were given had a window that would not close or lock. The room was filled with bugs. Also the toilet was barely bolted to the floor. I almost took a header trying to make a movement. The hallway floor was soaking wet probably from an ice machine leak. Shady characters outside wanting other guest to use their key to let them in. The place was gross so what the helleante i let em in. Food from the restaurant smelled good tho.
Beau
Beau (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 8 日
edward
edward (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 7 日
Dated and not very inviting atmosphere
The hotel is showing its age. Chipping paint, popcorn ceilings with water stains, old caulking that needs redoing in the bathroom. The beds are good. The bathrooms are tiny. Also what really got me is how dark and uninviting the hotel is. The carpets are dark, the walls are dark and the hallway lighting is dim. The pool area seems to have lights but they aren't on in the evening. It just feels dark and lonely and not a place you want to be.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 5 日
Room was clean and comfy, staff was friendly and efficient BUT: Pool doesn't open until 10 am and is weirdly combined with the wedding venue space. Internet in our wing of the hotel wasn't working. Staff didn't say anything about the internet being down, but then said it was a storm, but it worked fine in the lobby. Seemed more like an ongoing issue of being uneven across the hotel (varied between one and two bars, but wouldn't connect in our room, four bars and connected fine in the lobby). Reliable internet in every single room should be standard. I felt transported back to the early 2000s and not just bc of the internet.
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Great stay
The room was very fresh and clean.
Melanie
Melanie (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 29 日
Evangelos
Evangelos (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 29 日
michele
michele (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 23 日
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 23 日
Richard
Richard (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Esteban
Esteban (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Very comfortable. Clean, attractive, friendly staff, quiet. Its nice to have a restaurant in the facility. And free breakfast !
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 19 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 10 日
Good
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 6 日
Thomas
Thomas (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 6 日
Not impressed
Check in staff didn't even offer a greeting. Was allocated room 140. I booked an accessible room. I couldn't get my wheelchair into proper angle beside bed as the furniture and clearance round it probibited it. Back to reception. A different staff member heard my issues. No apology, no offer to help. I was allocated room 323. It was the same as 140. My wife had to rearrange the furniture so I could get right position for the bed. The beds were too high for the wheelchair but we were able to overcome it. I couldn't get into the bathroom as the doorway was too narrow. The door needed removed. If that had been done I still wouldn't have been able to have turned the wheelchair in it. I didn't bother to report this as I felt the staff weren't interested and I used the public bathroom for toilet and some washing tasks. I paid for what was described as an accessible room but it didn't live up to that. Room 140 was nearly as far from reception as you could get. Room 323 was a lot closer. We had been on the go for nearly 22 hours and we just wanted rest. Overall not impressed. Will not return. Those rooms should not be described as accessible.