Great service, lots of amenities like pool, game area, bar, etc. Key cards kept not working, leaving us locked out of the building once and out of our room a second time.
Room was clean but we found out we had a mouse loose in the room when we weren't around. I came back to a snack I had wrapped in foil earlier thay day ripped open and partialy eaten.
Other than those 2 factors it wasn't the worst place i've been.
Tristan
Tristan (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Helpful staff
Mariah was very helpful in locating my son’s favorite pillow
Desham
Desham (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 23 日
Rat
There was a rat in my room forcing me to check out at 12am
Jermaine
Jermaine (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 23 日
There was no fresh air in the room. Our windows faced an enclosed inner courtyard with a swimming pool, and the chemical smell from the pool was overwhelming. I woke up in the middle of the night and had to step outside just to breathe fresh air. Unfortunately, instead of a restful night’s sleep, we ended up with headaches. It was a disappointing experience.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 14 日
This is my “go to” hotel when I am in this area of NY. Good location, clean, friendly staff and good food!
Bruce
Bruce (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 12 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 3 日
Look elsewhere
Nothing like the photos. The lobby is pretty decent actually with a gas fireplace and the checking people were friendly but the hallways and rooms are really bad. Hideous brown paint on everything, nasty stained carpet, our room stunk, nothing was clean, mystery stains on everything, I will sleep in my truck next time. Can't believe this place cost me $160. I imagine this is what section 8 housing must be like. Pay extra and get an air BNB or better hotel. I'll never stay here again.
David
David (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 1 日
Sad - But It Has Potential
Place was clean and adequate enough for a one night stay to see a local show downtown. However, the clientele in our area of the hotel was a war zone. First off upon entering the hotel they sent around back to a dimly lit entrance. Five hoodlam looking guys were smoking cigarettes and weed within 10’ of the entry door. We had to make two trips back and forth past them, not great. Then the guy in the room next to us was either overdosing or puking his brains out or maybe both at 3:00 am and then he was yelling and squawking for the next two hours. Then there was a fight in the hallway right outside our door and the walls are paper thin. Never fell back asleep.
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Susan
Susan (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 21 日
Could use a little updating, otherwise the stay was good.
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 17 日
Jeanne
Jeanne (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 15 日
Toenail on floor
5min after checking in my 18 month daughter found a toenail trimming.