The hotel is showing its age. Chipping paint, popcorn ceilings with water stains, old caulking that needs redoing in the bathroom. The beds are good. The bathrooms are tiny. Also what really got me is how dark and uninviting the hotel is. The carpets are dark, the walls are dark and the hallway lighting is dim. The pool area seems to have lights but they aren't on in the evening. It just feels dark and lonely and not a place you want to be.
真實旅客
3 晚家庭旅程
4/10
Room was clean and comfy, staff was friendly and efficient BUT: Pool doesn't open until 10 am and is weirdly combined with the wedding venue space. Internet in our wing of the hotel wasn't working. Staff didn't say anything about the internet being down, but then said it was a storm, but it worked fine in the lobby. Seemed more like an ongoing issue of being uneven across the hotel (varied between one and two bars, but wouldn't connect in our room, four bars and connected fine in the lobby). Reliable internet in every single room should be standard. I felt transported back to the early 2000s and not just bc of the internet.
Jennifer
1 晚行程
10/10
The room was very fresh and clean.
Melanie
1 晚友伴旅程
6/10
Evangelos
1 晚行程
6/10
michele
1 晚行程
6/10
Mark
1 晚家庭旅程
8/10
Richard
1 晚家庭旅程
10/10
Esteban
1 晚行程
10/10
Very comfortable. Clean, attractive, friendly staff, quiet. Its nice to have a restaurant in the facility. And free breakfast !
Mary
1 晚行程
8/10
Good
Kevin
1 晚行程
8/10
Thomas
3 晚行程
4/10
Check in staff didn't even offer a greeting. Was allocated room 140. I booked an accessible room. I couldn't get my wheelchair into proper angle beside bed as the furniture and clearance round it probibited it. Back to reception. A different staff member heard my issues. No apology, no offer to help. I was allocated room 323. It was the same as 140. My wife had to rearrange the furniture so I could get right position for the bed. The beds were too high for the wheelchair but we were able to overcome it. I couldn't get into the bathroom as the doorway was too narrow. The door needed removed. If that had been done I still wouldn't have been able to have turned the wheelchair in it. I didn't bother to report this as I felt the staff weren't interested and I used the public bathroom for toilet and some washing tasks. I paid for what was described as an accessible room but it didn't live up to that. Room 140 was nearly as far from reception as you could get. Room 323 was a lot closer. We had been on the go for nearly 22 hours and we just wanted rest. Overall not impressed. Will not return. Those rooms should not be described as accessible.
Laurence
2 晚家庭旅程
10/10
We enjoyed our stay, and our 90 pound Ridgeback did as well.
Joanne
3 晚家庭旅程
8/10
Rooms a bit dated. Hotel is to big
Francis
3 晚商務旅程
10/10
Ruth
1 晚行程
10/10
Trevion
2 晚家庭旅程
8/10
Austin
1 晚行程
10/10
Beth
2 晚行程
10/10
David
2 晚行程
10/10
Ashiana
1 晚家庭旅程
6/10
They have Bedbugs and I told them three years ago they have bed bugs , I caught one and showed them three years ago, I got bit this time multiple times. Very annoying