IT WAS HORRIBLE. THE ROOM AND SHEETS WERE FILTHY AND STAINED, THERE WAS WHAT APPEARED TO BE DRY BLOOD ON THE WINDOW SHADE. THE ODOR WAS FOUL THERE WAS DIRT AND HAIR ALL OVER THE BATHROOM, FLOOR AND SHOWER. NOTHING WAS CLEAN. I REQUESTED A DIFFERENT ROOM OR AT LEAST SHEETS SO I COULD CHANGE THE BEDDING AND THE RUDE WORKER AT THE FRONT DESK SAID SHE COULDNT GET THEM BECAUSE SHE WAS THE ONLY ONE WORKING AND COULD NOT LEAVE THE DESK. DO NOT STAY HERE YOU WILL REGRET IT IMMENSELY. THIS IS THIRD BAD ROOM I HAVE HAD THROUGH HOTELS .COM AND WONT PLAN ON USING THEM AGAIN. REALLY REALLY BAD.
Corrine
Corrine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Mose
Mose (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月8日
Ghetto Fabulous
They locked my dogs in the room and wouldn't let me get them unless I paid in full, and I tried paying them in the morning and couldn't get a hold of them. Very rude, didn't communicate at all and wouldn't let me see my dogs for over an hour. Didn't understand anything. Wouldn't stay there again if my life depended on it. GHETTO FABULOUS!!!!
Dawn
Dawn (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月13日
Jacob
Jacob (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月10日
Its was fine but the walls were just a bit thin you could here the rooms next to you.
Geneva
Geneva (3 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月6日
My tv didn't work and no remote in my room. They gave me 1 remote that didn't go to the tv. Then the remote they did give me would not let me navigate the channels. I told two different clerks about it.
Also, they had a lobby full of people whose reservations had been canceled by the property. Someone else came down to complain that someone had been in their room and left food.
They put the breakfast away 7 minutes before the posted breakfast time was over.
Sara
Sara (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月6日
Charlie
Charlie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月30日
Booked a hotel with no room for me. Then sat on hold getting it figured out. Sent me to another hotel. Guess what no room. I got a refund but wasted two hours of my life and slept in my vehicle.
Corey
Corey (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月28日
Johanna
Johanna (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月10日
Extended Strays Roach Hotel
Michael
Michael (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月8日
I am rating this as less than 1.... i got in to the area after driving 6 hours to learn they were overbooked and did not have my room. The girl at the front desk was not compassionate and while she did call another extended stay to see if they had rooms which they did not. She never made eye contact with me and when i asked her to use the bathroom she said we with a chuckle "well we dont have public restrooms" so i said it again and she let me in. The bathroom was dirty and she was rude. Luckily i found another hotel nearby at la quinta and they were kind and we stayed there. But no help to expedia or extended stay. Also they said i wouldn't be charged and i have a charge for one night stay that i am disputing. Awful awful awful experience
Manda
Manda (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月5日
Lauren
Lauren (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月5日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月28日
Okunyi
Okunyi (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月26日
I strongly recommend NOT to book this hotel. We had a reservation for a two queen bed room. We reached the hotel late in the night and were told that they overbooked and thus they do not have the room for us. They mentioned they have 2 rooms with single beds available but they were not ready to accommodate us with the same booking.
We were asked to create a new booking if we want these rooms. Also, these bookings need to be made online as they were not ready to book at the front desk. When asled why, the front desk lady gave a look and mentioned that she would book but will apply the highest premium rate and will also charge an early checkin fee.
We had a terrible experience as we did not have the place to stay and it was middle of the night. We ended up going to another hotel and fortunately the staff there was a lot more accommodating.
Due to the issues with overbooking, lack of communication and terrible staff, i highly suggest to NOT consider this hotel.
Chaitanya
Chaitanya (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月23日
Sam
Sam (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月20日
Taquinn
Taquinn (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月19日
Allissa
Allissa (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月18日
They over book a lot of people that night
Ber
Ber (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月18日
Horrible! Run! Disgusting! Cockroaches!
Do not stay here!. Worse experience of all time!. I normally do not write reviews but this one was a must!. First of all they messed up my reservations despite showing them my itinerary and as soon as we finally got to our room.. there were cockroaches everywhere, the floor was dirty the cabinet was missing a drawer and the tub and toilet did not look clean.. we walked right back out and didn’t even stay.. I returned the keys the next day, didn’t even ask for a refund and all I asked for was a check out confirmation which I was refused, I asked for the manager after I was repeatedly told they dont do print out confirmations, I asked to speak to the hotel manager and she was easily able to just print it out but only to find that they charged me twice for 2 rms for what they are calling late check out fee when I was in fact checking out (early). I assume this is why they wouldn’t give me a print out in the first place.. the police was called and I had to make a report of the incident.. Now tell me why they think they have the right to charge me for checking out early and calling it a late check out fee!. If I could I would rate this hotel a 0. I’ve never been so disappointed in a hotel ever!. This is beyond injustice!
Gee
Gee (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月13日
Poor response from Hotel staff
Eugene Paul
Eugene Paul (7 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月11日
Norman
Norman (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月9日
The manager Katy was amazing. Very nice and understanding. She was also very welcoming.