Beyond disgusting! Go anywhere but here!!!
We rented a suite for a romantic weekend, the first night we were exhausted and went to bed. The second night we tried the hot tub and within a minute my hubby and I were covered in huge chunks of mold, as big as your finger. GROSS! Retching, we bailed from the hot tub and ran to the shower to try to get it off as quickly as possible. After a hot shower, I went to the front desk and very discreetly told the manager what had happened and furnished photos.
We were promised that maintenance would repair and the hotel would clean it the next day. This didn't happen. When we came back from a day out we saw the hot tub had not been cleaned. I went back down again and nicely asked why it had not been done when we discussed it the night before and reminded them that morning before we left. They were unsure and reached out to the housekeeper who stated she forgot and would come back up to do it now. This was evening... Since we had out dog, we left the hotel again so they could clean it like we were told would happen that day.
We got back, tried the hot tub again, only to be covered with slimy, disgusting mold again! Another shower, tears as our hope of salvaging a romantic weekend was destroyed! The only reason we rented the suite, was the hot tub!
