Very much appreciated the comfortable bed and nice pillows! Everywhere we seem to stay there are crappy pillows but these were nice. Best nights sleep I've had in a hotel in awhile and I was sick when we got there too so it was even more appreciated.
Had a really nice breakfast in the restaurant downstairs before catching our next flight. Also very helpful to have a shuttle available since we flew in at midnight.
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月15日
Geneva
Geneva (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月10日
Not a great place to stay
When I checked in the clerk said my credit card was declined. I explained that is not possible I just used it a few moments ago please run it again he refused to do so. I called the credit card company they said everything was fine I got back in line and got to a different Clerk and they said everything worked perfectly. Also ordered it a wedge salad and they brought me romaine lettuce instead since they were out of Iceberg lettuce. I asked why they didn't come and ask me if that was okay he said they didn't think about it and figured I would like romaine.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年2月9日
Good overall
Asked for noon checkout and was told yes. Housekeeing didnt get the message as they knocked at 8:05am, 10:13 am, 11:27 am. Checked in at 3:30am and just wanted to sleep before flying. Parking pass not peovided so that was a surprise $12. Gentleman at desk waived it. Room was comfy, clean.
Lawrence
Lawrence (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
joseph
joseph (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月28日
It was clean however it could use an update!
The beds were comfy. The room was a normal size. The bathroom was nothing special. Older metal tub and the shower curtain did not cover the whole tub.
Not favorite place.
Anna
Anna (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月24日
Mal olor
Las habitaciones tenían mucho olor a cigarro y la limpieza no era la mejor.
También cobrar por estacionamiento se me hace excesivo.
RAUL
RAUL (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月24日
Catfished
Catfished... the photos do not align with the actual hotel.
Food choices terrible. Food quality terrible. Bar tender was in a rush to close. Not returning.
Austin
Austin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Ian
Ian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Perfect place to stay when flying out of sky harbor phoenix! Awesome breakfast voucher offer and wonderful lounge restaurant for evening dining and free airport shuttle every 1/2 hour 24/7 😀
Theresa
Theresa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Excellent
Excellent place highly recommended
Emma
Emma (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月12日
DO NOT RECOMMEND! Very disrespectful, unprofession
I do NOT recommend this hotel! I booked 2 rooms on Hotels.com. When we checked in they could only find one. I had to access my tablet to prove the second room he asked to take my iPad to the back. What?? This took me off guard. I reluctantly said okay. Didn’t think I had a choice as he was still saying we only had one room. He came back with my tablet and had verified the second room. I enquired as to why he would need to take my iPad. In a very rude and sarcastic tone he said I asked your permission. I said I don’t understand why and what other choice did you give me? His attitude only got worse! He made it clear 3rd party bookings are substandard! Then I was surprised to discover a parking fee. I somehow missed this when reserving the room. We were only sleeping 8 hrs then moving to the airport parking. We told them no parking we will just go to the airport parking early. At this point the night manager noticed I was upset. She asked me what happened. I explained the problem as the rude kid defended his actions and continued to have an attitude. She then said she would comp our parking. At checkout, the parking was not removed. The man at check out removed it. We left. Our aunt staying in the other room, checked out later and was told the charges were all put on her room as our credit card was declined! What?? Total lie! They all went through our card just fine and if not was that the way to handle it? So disappointed and will never stay here again!
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
Nancy
Nancy (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月8日
Analyn
Analyn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
Pueblo Grande show
The staff were all friendly and the room was clean and the bed was comfy! Thank you!
Prudy
Prudy (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
marian
marian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
A little updating??????
Great property although could use a little updating.
Roger
Roger (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Cindy
Cindy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Very clean and comfortable. The bar and restaurant were very nice. The staff were also friendly and accommodating.
Lydia
Lydia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Crowne stay
Every one was great! The room was comfortable and clean!