The non smoking rooms smell like cigarettes
Smoke damaged rooms is the primary poor to terrible rating at this hotel!!!!
To say this property is smoke free is ridiculous….
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月2日
Rude House Keeper
House keeping knocked on my door at 9 a.m. to ask if I was checking out that day even though check out time is 11a.m. I had received a text earlier from the front desk that allowed for checking out by text when I left which is what I did at 10:45 a.m. I left the room keys inside the room when I left. When walked out , closed the door and turned to leave, the housekeeper came out of a room about 5 doors down asking me to leave the door open if I was leaving. I told her I had checked out and left the keys inside the room. She started yelling and screaming at me saying I was suppose to leave the door open so she could clean the room. I am 65 years old and have never stayed at a hotel where housekeeping didn’t provide their cleaning staff with access to the rooms they are charged with cleaning. I have never come across such a rude and arrogant house keeper. Even though I had checked out already, I stopped by the front desk and spoke to the person there. The ladies at the front desk at check in and check out were professional and courteous.
David
David (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月26日
Varinder
Varinder (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月25日
Terrible ...needs to be condemned.
Worst hotel experience ever. The pictures online must be when first opened. We got there and checked in, didn't have a good gut feeling about this place. We got to our room and the bathtub looked dirty, toilet paper roll broken l, only 2 towels available. Saw a roach crawling on the ceiling on the bathroom. Carpets were nasty and smelled of mildew. Saw another roach crawling in the main room corner. Tiny little gnat bugs flying in and out of the drain in the bathroom sink. Ir didn't seem safe around the area at ALL. With two small children we couldn't imagine staying let alone sleeping. Only giving one star because they gave us a refund after having to go through Hotels.com to get back as a manager was only on duty after 10pm.
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月20日
Nasty
These room was dirty and mold in Bart room on the mirror. Doors was dirty and floors half cleaned. The corner of the doors had webs and trash
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月13日
Penny
Penny (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月13日
Rosicar
Rosicar (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月4日
Razoavel
JOSE FERNANDO
JOSE FERNANDO (12 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月3日
Left 30 minutes after I checked in. Currently trying to get refunded for days booked because I didn’t stay there. The room was filthy.
Alex
Alex (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Jay
Jay (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月3日
Worse place stayed ever!!!!!!
The photos on the website wasn’t true to how it really looked at the motel. It was false information. My family and I were in room 255 on the second floor. We had to pull our bags up a flight of stairs to get to the room. The room had a smoke odor to it. Things we found that wasn’t working or wrong in the room…refrigerator, iron, telephone, the water pressure was really low, the carpet was filthy, the towels smelled like someone’s behind, the paint was peeling from the doors, ceiling, and before you asked yes I reported all the issues to the front desk. She said all the rooms was full and there wasn’t any other rooms available. Also the breakfast was good until our third morning that is when my granddaughter found a grasshopper in the mixed cutup fruit. That did it. I took the bowl and showed it to the Chiefs. They took it in the back and didn’t bring out anymore. I asked the front draft for a roll away bed and the one she brought had no padding over the springs on a thin sheet. I sent it back and I was still charged for the cot. After complaining about the charge she took it from my bill but it still went through my bank.
I was soooo dissatisfied with the motel. I won’t stay there ever again. Oh yeah every night it smelled like weed was being smoked and two bullies dogs tried to attack my family from another room.
Mattie Redell
Mattie Redell (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月13日
Silvana
Silvana (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月9日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月4日
Surrounding trash cans were overflowing, Room was run down and in desperate need of renovation. Shower curtain was falling down and not working. Door lock in bathroom missing. This was definitely not a room that should cost $190 / night.
Dale
Dale (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月2日
Had a great visit,breakfast was amazing,already booked a future trip
james
james (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月1日
Marcello
Marcello (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月31日
Quiet with a great breakfast buffet.
One downfall was the issue of being short staffed at check-in. The woman behind the counter was friendly and professional, but had everyone taken care of as quickly as possible. Another was they didn't have a list of local places to eat in the room, but they had a great hot breakfast buffet. Overall it was a nice stay.
Brenna
Brenna (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月31日
The staff was very friendly and helpful, but they should really have 2 people running the front desk during check in times. The line got backed up pretty quickly. The room was nice and it was a pretty quiet stay.
Brenna
Brenna (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月30日
They gave my room away when I already paid
Makhil
Makhil (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月29日
Peggy
Peggy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
Julio
Julio (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月27日
I really appreciated the service from the staff. The night clerk in the morning clerk were wonderful.