This stay was one of the worst stays I have ever had at a marriot hotel. We came down to this marriot for a funeral for a close family member during the weekend of a large state fair and a concert for a popular pop star sabrina carpenter. We called ahead about early availability and staff had told us the room would be available after 11:00am We missed the majority of the wake due to our room not being ready until 4:00pm! Staff was incredibly unfriendly and unwilling to fix mistakes they had made citing they were "busy". To make matters worse, the staff had talked about how we were terrible customers using our full names and room number in public at the front desk in front over other customers. They were so loud that I was listening in from the other side of the lobby and could hear them clearly. The room we were placed in was in bad condition, with the smoke detector ripped off the ceiling and wall paper partially peeled off. No complimentary water is found in the room. If you can avoid this marriot please do so
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月9日
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Gordon
Gordon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Bailey
Bailey (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月23日
jalesa
jalesa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Janel
Janel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月10日
robert
robert (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月10日
Demetrice
Demetrice (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月2日
Loved the whole environment. Everything was clean and the beds were comfortable. Very close to shopping and restaurants.
Cynthia
Cynthia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
Nicole
Nicole (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
Hiram
Hiram (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
Timothy
Timothy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月23日
Older property over looking boarded up apartments. And they have people cleaning rooms at midnight. Odd.
Steven
Steven (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Love staying here at the Marriot! The staff are always great and helpful!
Imani
Imani (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Concert room
Stayed there for a concert. Great place
William
William (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月18日
Hotel staff was excellent, great location for restaurant and shopping options with easy access to highways
Jeff
Jeff (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月16日
The staff are so nice
Mary
Mary (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月14日
Disappointed
I always try to stay here when traveling to Raleigh. This hotel is located in a convenient, safe part of the city. However, my last few stays have gone down hill and I plan to find a new hotel going forward. The first room they gave me had an odd smell and was dusty. Appeared unused for some time. The second room was slightly better but the duvet, window blind and carpet were all torn. At this price point, the room should not look like this. I didn't ask to be moved again, I plan on finding nicer accommodations the next time I'm in Raleigh. Very disappointed.