Friendly staff and prompt service for check in and room service. Super clean in the hallways, lobby, room, pool area. I can’t think of one thing that wasn’t top notch!
Molly
Molly (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 28 日
Traveling Solo
The comfort of the bed was phenomenal but being that it's the summer time, the humidity had my room hot all night. When I woke up the floors were soaking wet from the air conditioning leaking. The issue was taken care of after mentioning the issue to one of the front desk staff members.
Next downfall was that only one elevator out of three was operational during my stay. Upon checking out, all the elevators where out of order & guest including myself had to take the stairwell in order to get to the lobby or parking lot. The hotel staff did apologize for the inconvenience, however the sense of urgency to fix the issue was very lacking. I get some things are out of there control but it definitely should have been a maintenance technician on premise immediately to fix the issue because the hotel was definitely crowded.
Overall I may stay at this hotel again just during a different season or request to be on a different floor if staying in the summer. I personally like to be on the highest floor as I dislike hearing footsteps. During my stay. I was on the fifth floor and lawd have mercy walking down five flights of stairs with luggage was absolutely not fun but definitely a good morning workout without visiting the fitness center.
I will say that the kitchen staff was very friendly and the food I ordered from the restaurant was some what enjoyable. However, I did choose my meal & next time if I stay I'll definitely order something different.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 18 日
Pool wasn’t great - and proximity to highway/airport made for very loud outdoor hangout.
Matthew
Matthew (3 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 15 日
Dreary and cheap room decor. Beds too soft.
Dreary dark and small room that smells of chemical cleaning supplies.
The rooms are soulless, cheap and an insult to guests.
The staff was great! The restaurant staff was great!
Deborah
Deborah (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 15 日
Everything was great, except our TV stopped working on the second night of our stay. Other than that, it was a great experience.
Justin
Justin (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 22 日
They charged my card for a extra room and was much help fixing bad customer service
Tj
Tj (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Friendly check in staff. Comfy bed. Clean room
Jadyn
Jadyn (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 22 日
Pillows were too soft and flat, needed more of them or firmer ones.
Air conditioning is extremely loud wakes me up at night.
Greg
Greg (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
It was quiet, comfortable, and good service oriented from the welcoming desk staff.
Willie
Willie (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 2 日
Jeff
Jeff (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 2 日
Dyson
Dyson (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 28 日
Very nice
Yuya
Yuya (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 21 日
Erin
Erin (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 17 日
The room I had booked was stated to be a corner room. The desk told me they don’t have corner rooms. The room amenities listed robes. They do not have robes.
They did have a room ready earlier which I was grateful for but there was a very strong cleaning product/air freshener odor. I had booked a non smoking room but there was a large cigarette burn on a side table.
Patricia
Patricia (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 17 日
Mohsen
Mohsen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Thank you
Tawanda
Tawanda (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 30 日
Mirabella
Mirabella (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 25 日
Na
Michael
Michael (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 21 日
Mixed results
Mixed review. The hotel staff was great, and special shout out to the staff taking care of the M Club because they were amazing. While the hotel was clean it shows a lot of signs of wear and tear. Patio furniture outside had holes and tears in the cushions, there were tables with water damage, M Club had same issues with the furniture. Food was good and reasonably priced. Cleaning staff did well our first few days but last couple of days there were misses with room cleaning and re-supplying.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
From the moment we stepped through the doors, Ms. Cheryl greeted us and made us feel “at home.” The rooms were clean and modern. Breakfast was delicious! We will definitely stay here again!