Took forever to get someone to check us in. The room smelled musty. I wiped things off the walls.
Natasha
1 晚家庭旅程
10/10
Regina
1 晚行程
4/10
We had to change our room 3times because the air conditioner was broken the floors looked so sparkling walked around the room my brand new socks were blac as ever which means housekeeping not mopping the floors half cleaning the rooms sorry but i will not be staying here again and the pool wasnt working in 100 derees come on
sekenya
3 晚家庭旅程
2/10
I never stayed, your company does not have quality control. When I arrived after a 10 and a half hour drive from Michigan to Tennessee, I discovered that my room was in horrible shape. Hole in the shower was fixed with plaster, the front door did not seal all the way around light was visibly coming through a closed door, furniture was tattered, etc. I had to request a refund after trying two times to find a room in that establishment that was satisfactory.
Really disappointing considering it was the only hotel that allowed pets. I literally walked up the street to two separate establishments to find where I'm staying at currently. Hotels.com caused major inconvenience simply because they do not research and keep up quality on the hotels they suggest to the users of their app. That needs to change before I ever use your service again.
David
28 晚商務旅程
2/10
Just rundown!
Billy
1 晚商務旅程
10/10
Enedina
1 晚行程
4/10
Overpriced, had to redo door keycard,
$90 and didn’t even have cup of coffee, no one in office at 7am checkout, left key in window FUslotbe
Michael
1 晚商務旅程
4/10
All the metal was rusted out or missing. Toilet was yellow. Shower head was on the ground.
Kyle
7 晚商務旅程
4/10
I requested a non smoking room. The room had definitely been smoked in. I ended up having a bronchitis flare up. The bed was ok. Shower was ok. The couch in the room looks like it was pull out the dumpster.
Kelli
1 晚行程
8/10
Adam
7 晚商務旅程
8/10
Stay was nice. Construction crew staying there were loud kicking off their boots after midnight, but nothing bad. Told front desk about light bulb being out above the sink
Tiffany
1 晚浪漫旅程
10/10
They was very nice
Amanda
2 晚行程
10/10
Lovely
7 晚行程
2/10
Horrible
Donte
3 晚行程
6/10
Refrigerator needs updating
Janet
1 晚家庭旅程
10/10
Jami
1 晚行程
4/10
Very poor set up. Felt dirty and unkept. Very difficult night sleep.
真實旅客
1 晚行程
2/10
Ricky
7 晚商務旅程
2/10
Pets are “welcome” but they’re really not. They critique everything your pets do and act like they’re burdens. Told me my dogs couldn’t use the restroom on the property that I had to take them to the Mexican resteraunt next door. Absolutely one of the worst places I have ever stayed due to customer service. Shower head was broke off the wall. Pillows were thin as paper. No shampoo or anything.
Haley
1 晚浪漫旅程
10/10
Hunter
1 晚商務旅程
6/10
The lady at the front desk was very nice and helpful but the older lady that was there wasn’t very pleasant we had to bring out our dirty towels and they never cleaned the 3 days we were there. The back of the door was filthy when I went to shut it I felt something sticky. Overall I rate it as a 21/2