Out of 3 elevators, only 2 were working this; causing long waits during our 2-day stay. No one bothered to have it fixed while hotel was at almost full capacity.
MASROOR
MASROOR (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月20日
Rosetta
Rosetta (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年12月21日
This supposed marquis Hilton property had no food, no room service, almost no services, empty spa, and very few staff members. All this despite advertised services that weren’t there or did not work. Hotel should close in winter rather than subject unwitting guests (three of us solo for a funeral) to the outrageous conditions of hotel. Only consolation was an ocean view and professionalism of few staff who were there.
Lyndsay
Lyndsay (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月13日
Great place on the island
A water line burst so we were without hot water for about 10-12 hours, but they fixed it very quickly considering it was under the road. Staff was very friendly and the rooms were kept very clean.
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
4/10 一般
2024年12月6日
Bad Experience
Was expecting a room with an ocean view as advertised, instead the view was over the hotel entrance and parking lot. Won't stay there again.
ROY
ROY (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Bruce
Bruce (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Cancer retreat for my family
We had an excellent 3 night stay. The staff was kind and courteous! Our room was very clean. The biggest plus was being ocean front so we could walk to the beach. The breakfast was very good! And the other meals we had were good but a little bit expensive. We appreciated the ability to eat on site without having to search for places to eat though. Christine at the spa was very helpful. All around a good place. My family and I visited as a respite from my cancer treatment and would definitely stay here again.
Ambra
Ambra (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
John
John (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
Weekend Stay
The hotel was okay. Nothing special as the pool was not maintained and leaves were in pool. Sunday the bar was closed by pool. Maintenance issues needed to be addressed. Room was clean and shower was nice. Staircase needed to be cleaned. Not sure why you pay daily parking fee. That doesn’t make sense.
Wayne
Wayne (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Lisa
Lisa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Telsa
Telsa (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月30日
Problems from the start, Room 748 had no heat or air. Next day asked to speak with the property manager, who never called after six hours. At front desk ask to see the manager, was told he was gone for the day. Desk clerk heard my issues and gave another room 620. Air and heat worked but not on auto, had to control manual. Was promised strawberrys and champagne for our troubles which never arrived. Upon check out told we were disappointed and promised a $150 credit which never arrived on my card. This place is pathetic. Old and run down. Would not recommend. PS. Door was torn off cabinet that " hid" the safe ...safe didn't work. Save your money!
Randy
Randy (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月30日
Totally happy with our stay at this hotel! We had an issue with our 1st room upon check-in and they promptly moved us to a new room facing the pools & ocean with no up charge!! The view from our balcony was spectacular. The room was clean and comfortable! The pools were awesome, the restaurant was great! Thank you Hilton.
Kim
Kim (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月30日
Peter
Peter (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月28日
Very nice hotel and accommodations. Stayed 10 days and would stay again.
Only thing I didn’t like was the misc charges. Charging to park in hotel parking lot, charging for pool and beach chairs. I would rather pay one price upfront .
Donald
Donald (9 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月28日
Great place
Donald
Donald (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月28日
I didn’t like that I was charged $15 a day for self parking … ridiculous!
Barbara
Barbara (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
Christopher
Christopher (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月26日
Nice pool
David
David (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月25日
Can't beat the view!
Fabulous view! Room very comfortable. Pool outstanding. Starting to show some signs of age.
Thomas
Thomas (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月22日
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月22日
Fridge didn't work, a/c was not functioning properly. Toilet way to small, height wise. No hot water in afternoon. Too many extra "fees".