Hotell de bom custo-benefício. Excelente localização, com funcionários muito prestativos, disponíveis 24h por dia, sempre auxiliando no que for preciso. O quarto é de acordo com o esperado, como as fotos do anúncio.
Christine
Christine (3 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年10月16日
Please stay away from this property! Especially if you’re traveling with your family. I booked 2 rooms for my family last week at this location and on the very first night one of the bathrooms shower cabin door fell and shattered all over the bathroom while my sister was in the shower! She had tiny pieces of glass all over her body and was bleeding due to cuts on her body.
The bathrooms are already super cramped and I’m glad no kids were in the shower while it happened. We went to the management and reported them the incident right away but they had no other rooms available at the moment. We ended up checking out right away and checked in to another hotel across the street thinking that the management would take care of this issue and at least refund us for this room since they had nothing else available and nobody to take care of all the shattered glass all over the bathroom and the entrance. We spoke to the manager and asked him to at least refund us for that 1 room but he was not helpful at all.
We would have stayed in that hotel even after that incident happened if they had another room available but since it was around midnight and they didn’t have anything available we had to go find something else and move there instead. The hotel management wanted us to come back and stay there again because they finally had something available and didn’t want to refund us the money for the room.
Do not recommend this place to anyone!
Muhammad
Expedia 真實旅客評價
6/10 不錯
2023年10月12日
真實旅客
9 晚行程
Hotels.com 真實旅客評價
10/10 完美
2023年10月2日
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??????? (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年9月18日
The property given us a better room for the last day.
Maira
Maira (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023年9月12日
Gabrielle
Gabrielle (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年9月7日
I had the most surreal experience ever. We arrived at midnight, checked in: the room has a huge patch of mold on the shower. The air is unbreathable in the room. I ask if it's possible to change room as I have allergic asthma. The receptionist (very kind) tells us that he can try to change the room the next day. Since it was late, I decide to accept. So I decide to go to bed, the bed was FULL of hair. I go back to reception and tell them to give me new sheets and that I would help changing them. We remove the dirty sheets and surprise: the bed is full of stains and hair everywhere. I refuse to sleep in this bed. Strangely the guy now finds another room, he shows it to me, the air is more unbreathable than before because of the mold. Here I lose patience, I refuse to spend money on them and ask for another room. He says they are overbooked and that the only solution is to take the room where I can’t breathe. I ask to find a partner hotel. He can't find it and suddenly there is a solution: give us the money back (before it was not possible). We had to look for a hotel at three in the morning on our own, walking and entering each hotel because after midnight it is no longer possible to book a room for "the day before". At 3:00 I check in another hotel (which costs double, the only one available nearby) and I write to the previous hotel to complain. This manager decides well to take revenge for my email-complaint BY CALLING ME 5 CONSECUTIVE TIMES AT 7 AM TO INSULT AND OFFEND US.
Kazim
Expedia 真實旅客評價
10/10 完美
2023年8月25日
Lovely hotel - pleasant rooms, very comfprtable beds and rooms with AC! Excellebt levels of cleanliness, and staff were all amazing - friendly, had greay recommendations and were very informative. Excellent communication too - they were in touch before our holiday which was great.
Excellent location in Sultanahmet - a short walk from the key sites of Topkapi Palace, the Blue Mosque and Hagia Sophia. The tram stop in Sultanahmet also meant it was very easy to go further afield. The area is great - lots of places to eat, and a very lovely vibe in the evenings. Lots of people around so being out and about later in the evening felt very safe and social.
Strongly recommend staying at Pruva - it really made our holiday extra special.
Khudeza
Khudeza (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年8月5日
Très bon rapport qualité prix
hotel trés bien situé proche des attractions touristiques à moins de 10 minutes à pieds.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2023年7月26日
chloe
chloe (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年7月9日
Önder
Önder (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年6月22日
The stay was comfortable with very nice staff.The breakfast was excellent
Strongly recommended if staying in Sultanahmet area of Istanbul.
Mansoor
Mansoor (9 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年6月3日
Camere piccole con bagno piccolo ma doccia grande. Su via a fondo chiuso silenziosa.Piccolo frigorifero silenzioso,pulizia eccellente, disponibilità della reception: abbiamo chiesto di prenotarci auto da e per l'aeroporto e durante il soggiorno per un centro culturale e ritorno. Impeccabili e solleciti.
cristina
cristina (4 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2023年6月2日
Very helpful staff, great location, and very good breakfast!
CAROLINE
Orbitz 真實旅客評價
10/10 完美
2023年5月29日
Everyone at Pruva Otel was very helpful and very welcoming. The hotel is only 5 minutes walk from the blue mosque, Hagia Sofia, Topkapi Palace and from many other attractions in Istanbul. Transport are very close as well. The hotel breakfast is ok and has a good selection of food. The room was very clean. We would definitely come back to this hotel. Mohammed and Ferhat the receptionist were very kind.
Fadila
Fadila (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023年5月26日
Robert
Robert (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年1月19日
Staff were pleasant and helpful. We arrived very early in the morning, and were even offered complimentary breakfast on arrival. On departure they even gifted us a small package of Turkish delight.
Jonathan
Expedia 真實旅客評價
10/10 完美
2022年11月26日
It was a most enjoyable trip. The location of the hotel was excellent And the service and attitude from the hotel. it was great !!! There is no doubt that we will return to him. Admittedly, it is in the old city and not in the ceremonies, but we were 7 minutes from the Grand Bazaar, which should not be missed, and even so, you take a taxi that costs a few cents everywhere, so I'm glad we chose a hotel that was actually far away.
yafa
yafa (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2022年3月24日
Le personnel est exceptionnel. L’hôtel est très bien situé , j’ai passé un superbe séjour .
Hélima
Hélima (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2021年5月30日
真實旅客
8 晚行程
Expedia 真實旅客評價
2/10 欠佳
2021年2月28日
.
Çok kötü. Bodrum kat verildi.
Tolga
Tolga (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020年12月9日
Very cozy atmosphere and breakfast was just perfect.
真實旅客
1 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2020年12月5日
Jan
Jan (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020年12月2日
Comfortable
Good location, nice breakfast area, free parking, helpful staff