They would not let me book my room because of the time it had to be booked by so we had to pay a $100 then all of my others teammates. We were there for a baseball tournament. I am a Hilton rewards member. I look at my receipt and it has a completely wrong address on it that’s not my address , so I need. To call the hotel now. I waited for over an hour and half for towels and wash cloths and also a blanket . The elevators sounded like they were going to stop everytime we got on them . The showers in a king room are very small. I had to get a king room because supposedly there was no double rooms available .
Lisa
2 晚家庭旅程
10/10
Nichelle
2 晚行程
6/10
Danna
2 晚家庭旅程
8/10
真實旅客
1 晚行程
10/10
Ana Maria
2 晚行程
4/10
My stay was just ak, toilet was backed up , elevator was super slow, a 10 minute wait was the norm. Curtains fell down , im recovering from a stroke ans using stairs was not an option with me being on the 6th floor.
Melvin
4 晚行程
10/10
Friendly staff and nice big rooms.
Johannes
2 晚商務旅程
8/10
All was fine except one of two elevators serving the hotel was out for service. Long waits to go up and down.
Stephen
1 晚家庭旅程
6/10
Rose L
2 晚行程
6/10
One elevator working …. Took forever to go to floors
Restaurant breakfast was cold and not all that good .
That would be ok if it wasn’t $17 for a buffet
Steven
1 晚商務旅程
10/10
Joni
1 晚行程
10/10
Abdirahman
1 晚行程
8/10
Richard
2 晚行程
10/10
Bit of confusion due to dates of check-in. Staff and Hotel.com had it straightened out in no time. Needed a request for room due to needs. Again staff was extremely helpful again.
James
2 晚行程
6/10
Check in slow. My room was above the bar and loud. Phone in the room did not work, I called front desk from my cell phone asking for another room, was put on hold 10 minutes. Hung up. Bad service.
Tamara
1 晚行程
4/10
Sucked except the bed. Bed was comfy. Other than that hotel in poor condition
Jeff
1 晚商務旅程
2/10
Thomas
1 晚行程
10/10
Monshaun
1 晚行程
2/10
I was given the wrong room, I booked 2 beds, the room was not refilled with the original items ( coffee, coffee supplies, glasses, even the toilet paper was removed
Dave
3 晚家庭旅程
10/10
Craig
1 晚商務旅程
2/10
This is the worst experiene. We booked 9 rooms as a group and one of us will arrive early morning so I booked an extra day for him so he has a place to stay (check in after 4PM). I paid all the room on hotels.com. Guess what, he showed up and this hotel does not want to give the room because "He showed up late without call us to keep the room". This room is already PAID, and the only reason I booked it is for him to check in early morning. They didn't care. And, we have to pay again to get our room back due to this policy. They called it "industry standard" but I never heard of it. Very upset.