Upon our arrival at the lower parking entrance, we encountered an issue with the guard who refused to let us in, even though I had clearly told him that I intend to drop off my wife and baby before proceeding to another parking area. When we asked if there's a pathway from the parking to the hotel lobby, which would have been convenient for my wife and baby, considering the hot sun, he simply ignored us. As a result, my wife and baby had to endure a 15-minute detour to reach the main entrance while pushing a stroller and managing suitcases and bags.
Furthermore, we could not get any sleep until 4 AM due to exceedingly loud music emanating from a nearby source, making it near impossible to attain any sleep.
Putting these matters aside, receptionists were pleasant and helpful. Additionally, the hotel's amenities are noteworthy, and the level of cleanliness maintained is truly exceptional.