Althıugh I have mistakenly selected smoking room, I asked for a non-smoking room while at the reception check-in. The gentleman said ok and told me that he have changed my room to a non-smoking room. However when I entered my room I realized it was a smoking room. My stay and sleep was awful and I asked for a refund during the check-out. However the reception could not manage this request. Also, cold water was not working and both sides of shower water was hot. I also informed the hotel about this and asked for a discount and refund.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年6月10日
Insgesamt gut bis sehr gut.
Ansgar
Ansgar (5 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年5月26日
Omar
Omar (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月22日
Lee
Lee (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月15日
Location not good
William Marian
William Marian (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年4月27日
Addo
Addo (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月13日
SEUNGHWAN
SEUNGHWAN (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年2月10日
Overall was good, the Italian restaurant a little be expensive and not many options. Breakfast was ok
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年2月6日
The staff were very nice, we enjoyed our time there
Ghadah
Ghadah (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年1月5日
The workers don't help you.
The workers don't help you. We reserved taxi on 5 AM, Taxi was not there! We were about to miss our flight so We took an unofficial taxi from the garden of the hotel!
We made a breakfast, They couldnt add the breakfast amount to the room price. They said We had to pay the breakfast amount with credit card at tht moment!
I asked for the invoce, wrote them via hotels.com. But They wanted me to send email to them for this!! VERY UNOFFICIAL
MEHMET OZGUR
MEHMET OZGUR (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年12月9日
Abdulaziz
Abdulaziz (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年10月27日
Excellent service and great staff.
Salah
Salah (1 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2023年8月10日
Could of been better
Christian
Christian (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2022年12月26日
SHOICHI
Expedia 真實旅客評價
8/10 很好
2022年9月3日
Decent property in the center of Riyadh. Might need some refreshing to keep up with the requested price.
Sylvain
Sylvain (1 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2022年5月22日
Facility dated and not up to standard.
Reinhard
Reinhard (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年3月16日
Amazing property, very good staff . The gym has the necessary equipment and is 24hrs