Excelente atención del personal desde la llegada, lindo hotel con increíbles vistas y el snorkel fue lo mejor, también la comida y el desayuno muy rico.
Eloisa
Eloisa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Gabriela
Gabriela (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月26日
Diego
Diego (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月21日
Excelente
Fernando
Fernando (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月17日
Dislike-
The security safe was broken.
Mold in ceiling.
Phone line didn’t work
Water just completely shut off during mid shower. They didn’t offer much apologies or resolution,
In the restaurant, no AC, super humid with plenty of flies on expose food and mosquitos. Super slow service and not friendly or happy waiters.
Water was unclean- got travelers diarrhea on day 3 out of 9 days stay. Management was a ghost- refuse to let us cancel our reservation. Would not recommend!!!! Is not ViP or 5 star. I’ve stay in 3 star hotels and they were so much better.
We got bait and switch for first two nights for a lesser value hotel with difference of 1000 peso a night. When ask, they didn’t know what to say or do. Complete guessing game. Zero transparency. Witnessed that they did it to another couple. This hotel is a disaster.
Sook Ling
Sook Ling (9 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月13日
Excellent
Amazing stay! Staff was friendly and always available to help with anything you need - including calling Taxi’s, arranging excursions and recommending food options. Excellent place to stay for a quiet vacation. Highly recommend.
Crystal
Crystal (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月6日
Overall I thought Hotel B was great for a quiet, restful vacation. I would definitely recommend it!
Henry
Henry (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月2日
Great experience.
Lindsey
Lindsey (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月29日
Truly amazing, what a great property with lots of fun amenities. Wish the snorkel came with the fees they charged. Apparently it was separate and expensive at $15.00. You have to literally ask for the fins cause the current is way too strong. Other than that, we enjoyed our stay. Everything was great. We would come back again.
Steven
Steven (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月24日
The location is INCREDIBLE - makes this booking worthwhile ! The amenities are so lovely - but I would only ever stay in Hotel B Unique, not the Hotel B side. The breakfast is weird and not super satisfying, and the dinner is mainly Thai food. Lunch was pricey but very good service and convenient. We ended up eating dinner in town every night (taxis were 100 pesos one way) and brought our own drinks to the hotel.
The snorkeling here is comprable to the tours you will (and should) take. Overall, I would book again, but maybe be hesitant because of the food options.
Jessica
Jessica (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月24日
Loved the small boutique feel of this hotel. The views off our balcony were incredible! The staff were so accommodating and friendly! We had a couple massage and it was so good we did another before we left. Amazing experience beginning to end!
Tess W
Tess W (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月17日
This is the cleanest, safest, classiest, most relaxing, boutique Hotel on this island.
I have been coming every month for the last three years and these guys have finally mastered it. (Upgraded to Refrigerators in the room)
The staff are It's absolutely wonderful. The property, the rooms, everything is top-notch.
Robin
Robin (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月16日
Amelia
Amelia (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月15日
Judith
Judith (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月14日
Whitney
Whitney (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月14日
Cute but Rude Waiters and Waitress. Hot Tub didn’t work. Adults only pool was dirty so we got in the kid pool. Should’ve stayed at Hotel B for cheaper.
Whitney
Whitney (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月12日
5 stars everyday!
Amazing place! Wish we had more days!
Steve
Steve (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月10日
Lo maximo!
Nos encanta este hotel, 2da ves que vamos y seguro regresaremos pronto, nos sentimos como en casa, es super comodo, el servicio es perfecto, la comida esta deliciosa, todo increíble!
Alexandra
Alexandra (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月8日
TATIANE
TATIANE (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月8日
Could night find a better romantic, beautiful, relaxing, boutique hotel. 1st class.
Robin
Robin (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月6日
Tatiane
Tatiane (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月5日
Everything about the resort was great with one major exception.
It is not an adults only resort, it’s two separate sides of one me hotel. One side is supposed to be adults only but the bleed over is immense. Kids crying at night, kids in the pool hot tub and restaurant.
The staff is super and we stayed through a hurricane and the resort was excellent in the way they handled everything
We were able to sleep through most of Beryl.
Hated not giving a 5th star. But if I was a “adults only person” I would have been upset.
Rodney
Rodney (7 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月21日
Nunca pude ir a hacer mi check in ya que me quedé en Playa del Carmen ! Llovió horrible hasta hace unas horas ! El hotel se portó totalmente grosero y no quisieron cambiarme la fecha ! Diciendo que el clima estaba perfecto ! Es una falta de respeto y empatía no poder dar solución cuando algo así pasa ! En fin perdí mi dinero y me hicieron en definitivamente jamás recomendar este lugar
Erika
Erika (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月18日
Lee
Lee (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月6日
El problema que le vi fue el mantenimiento del deck de madera. Entiendo que se tiene que hacer, pero casi toda la estancia estuvieron haciendo ruido. Pueden contratar a más personas y terminan más rápido. También el incienso no es para todos y lo ponen en las mañanas. Todo lo demás súper bien!