They did not find out my booking until I showed them my confirmation number an they double checked they the phone with Hotels.com
Hsu
Hsu (6 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Gustavo
Gustavo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Elegantly decorated and furnished boutique hotel. Spacious and very clean rooms. Very attentive and friendly staff. Wonderful!
ozge
ozge (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Very well situated. Clean and well maintained. Lovely staff always smiling and helpful.
ozge
ozge (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月30日
Cool hotel. Friendly staff, clean rooms, great location. Would definitely stay again.
Jeff
Jeff (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月28日
The hotel is fairly loud, walls seem to be very thin. Hotel overall is very nice and I had multiple accommodating individuals at the front desk.
nicholas
nicholas (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月27日
Needs better service for the price
NIghtmare sleeping at night. The front desk had problems with their phone lines and kept calling me after 11:30pm waking me up. They were trying to reach another room and their phone lines were supposedly getting crossed and calling my room. They woke me up twice scaring me half to death!
The restaurant downstairs was another nightmare and super overpriced. the service was terrible, i do not recommend it!
Gilda
Gilda (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月25日
Charming hotel close to beach with great service
What a great hotel with a beautiful pool, friendly service, and comfortable beds close to the beach! The only place I found it lacking was the shower in the room did not have a convenient place to hang a towel within arms reach or even place the washcloth while showering. There was also no shelf for the shampoo, conditioner, body wash so you need to bend down to get them from the floor each time.
Cassandra
Cassandra (3 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月22日
Stay elsewhere
I’m over 40, a comfy bed is key for a fabulous stay at a hotel. The beds were not comfortable. The bedding was nice but the mattresses were thin and the springs were very uncomfortable.
The staff was questionable. Not overly friendly or accommodating. They charge for coffee pods in the room. At the price point at least one or two cups of complimentary coffee or tea should be expected. They did provide one bottle of water per guest, per day. That was nice.
The room was clean enough. Visible stains on the bed frame foot rails and coverlet were present. However, linens and bath towels appeared clean and fresh. The provided bath soap and hair products were heavily perfumed.
Overall, I would opt to stay elsewhere in the future.
Nicole
Nicole (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
Odedigimiz havuzbasi odayi vermediler, downgrade
Berrak
Berrak (5 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Jamie
Jamie (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Beautiful but lacking
Property was comfortable and stylish but lacked the attentive care expected of a hotel at this pricepoint.
Jawhari
Jawhari (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Tal
Tal (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Breanna
Breanna (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Andressa
Andressa (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Camilla Myhrer
Camilla Myhrer (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月26日
Viagem casal
É a terceira vez que fico nesse hotel, dessa vez o check in foi feito somente às 16:00 horas, e nos deram um quarto com cheiro de mofo e com o ar condicionado quebrado. Falaram que o hotel estava lotado, e nós trocaram para um quarto não compatível com o que tínhamos pago. No dia seguinte, trocamos novamente de quarto, aí sim o quarto correto.
eduardo
eduardo (11 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月26日
Myriam
Myriam (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月26日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
This lovely hotel was near enough to the Convention Center for me to walk. Beautifully decorated with a gorgeous pool at the center.
Sarah
Sarah (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Christiano in the bar was fabulous. Very attentive and accomodating. Front desk guy was great as well. Excellent customer service.
Rhonda
Rhonda (5 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月5日
Occasionally can be loud at night if you’re in a room near the Baoli club side. Last time I was in a room further away and didn’t hear the club.
Danae
Danae (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月4日
I’ve stayed at The Lennox numerous times during Miami Swim week, and all the staff was new and not that friendly. The bartender Christian (Italian man) went out of his way. When I checked out I had to ask for Restaurant credit that wasn’t applied so front desk did give me a bit of attitude. Hopefully next visit they will provide better customer service.