The place was nice. However, when I checked in, I was given a room without oceano view even though I paid for an ocean view room. The staff argued that they were no other room available and dint do much to help fix the situation. I made my reservation almost two months before my checkin date. That was very disappointing.
Gerson G Avalos
Gerson G Avalos (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Always a great experience!
YECENIA
YECENIA (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月18日
Property could use some maintenance, service was ok I guess.
Definitely last time I would have give a 10 but this time I definitely not.
Lack of a better description, not worth it .
Sorry .
Jose D
Jose D (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月8日
We enjoyed our visit
Yesika
Yesika (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月3日
Pool and food
ALBA
ALBA (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月1日
Nice place to spend some quality time with friends and family.
Erick
Erick (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月1日
Restaurant food was great.
Was very close to other restaurants outside of hotel.
Pool was great!
Definitely recommend.
Danny
Danny (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月30日
Service was great, friendly clean and most of all,food is great!
DINA
DINA (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月29日
Love it
Consuelo
Consuelo (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月26日
The view of the ocean
Romel
Romel (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月18日
leeroy
leeroy (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月18日
Ines
Ines (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月15日
Breakfast was good. Hotel is looking a bit run down.
Nancy
Nancy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月6日
Very good, excellent
Jose
Jose (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月2日
JOSE
JOSE (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月2日
Nice pool, nice ocean view but need maintenance
The location of the hotel is perfect, the ocean view an the pool are great. The thing is that the hotel does not have good maintenance in the rooms. The restaurant it's not the best. And when it's raining the hotel it's not prepare to take care of the guests because all the restaurant its on sun decks with out cieling.
JUAN
JUAN (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月27日
We are coming back!
Maria
Maria (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月27日
Reina
Reina (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月26日
Overall, a nice and worth to stay property.
Jaime
Jaime (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月25日
The property is situated right next to the water. Nice infinity pool overlooking the ocean. Great spacious rooms with a large balcony with a great ocean view. Short drive to El Tunco beach. Only issue is with the slippery floors.
Julian
Julian (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月14日
Yaneiry
Yaneiry (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月14日
Gladys
Gladys (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月13日
Its very pretty and clean nice view
karla
karla (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年6月11日
Good for an experience not for a tradition
6 days five night bday trip with family in January and from we stepped our feet into the hotel there were problems.
The good: beautiful views, beautiful scenery, beautiful landscaping, magical sounds of the waves, care free access to hotel grounds, the food was good.
The bad: they wanted the money for our entire stay up front while we were used to paying upon end of stay, no problem we got them their money but they were willing to kick out a family with infant children. Ok got past that.
Found out on last day they were charging one of my infant for his breakfast the entire stay bc we ordered him food.
There is no real beach access unless you walked through other hotel properties to get to it and it’s not an obvious open access. Though the beaches at el zonte and surf city were decent.
There was sewer smell coming from the bathroom.
Theres nothing really around or close by except the 15 min walk to surf city-which is awesome btw.
Wouldn’t rebook for just views nothing much greater to pull us back.