Not given the room that I paid for. Could not receive that room because guests were occupying it and it was actually next door to the room given me which I noticed when the maid was cleaning it. Requested fresh towels at front desk. That never occurred. The shower was not hot. Below lukewarm is the best way to describe it. The area has limited dining within walking distance. The hotel is short taxi to the Centro/Getsemani area (12.000COP) 25.000COP from the airport 14.500COP to the airport. Bocagrande Beach (15.000COP)
Joe
Joe (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月5日
On my initial check-in I was given the wrong room. I spoke to the front desk and they gave me another room which was slightly better than the previous but again not the room that I booked. I learned upon check out that the guest next door actually had the room that I booked, once I saw the maid cleaning it, which made it clear why I never received my actual room. The room I ended up with had a balcony but no kitchen. Looked like it had been recently renovated but the craftmanship was subpar. The paneling on the bathroom door was loose, the sink was loose and the shower was not hot at all. I've stayed at this hotel on previous visits but this was by far my worse experience. I was deliberately held up on checkout over a towel that had a small stain. I just paid for it so I didnt keep my taxi waiting any longer trying to wait for their cleaning lady to see if the food stain would come out. I had to use the same towels my entire 5 day stay although I had requested new towels at the front desk. That just put a sour taste in my mouth as this is one of my preferred hotels in this area. It has made me contemplate not staying there in the future due to the pettiness with the towel.
Joe
Joe (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Flavio
Flavio (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月3日
Fernando Rey
Fernando Rey (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月26日
Excelente
Jason
Jason (4 晚行程)
Orbitz 真實旅客評價
6/10 不錯
2024年9月12日
Mariana Sofía
Mariana Sofía (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月27日
It’s perfect for me.
Clayton
Clayton (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月23日
shawn
shawn (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月22日
Michael
Michael (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月29日
Nice place to spend some days in Cartagena close to downtown
Guilmar
Guilmar (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月3日
Khara
Khara (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月23日
maria
maria (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月21日
I love it was amazing I was an amazed by
natalie
natalie (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年3月19日
The room was clean and well equipped but the maintenance of the building was not very good: small things not fixed: electrical plugs, sink water was loose
Jean-Noel
Jean-Noel (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月13日
Todo exelente pero deberían tener un restaurante y también dejar el tema de la religión mazon fuera de la propiedad por que como es un lugar público no deberían tener su religión en cada rincón!
Loida
Loida (2 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年3月12日
À environ 10 min à pied du château San Felipe et 15 min à pied du Getsemani! Emplacement sécuritaire. Nous avions eu une grande chambre avec lit très confortable! Vue sur le château! C’est quand même très bruyant, les voitures passent beaucoup mais on s’habitue :)
Charlotte
Charlotte (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月7日
This apartment hotel was great value for money. Impeccably clean. Lovely location. Great terrace. The only thing is the kitchen had nothing but a fridge and a sink. But its all we needed! Grocery store (Olympia in mall) just 5 mins walk.
Sharyn
Sharyn (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月13日
Esta muy cerca del centro, Getsemaní,el castillo de San Felipe, tranquilo y seguro.
ARIEL
ARIEL (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年1月17日
Olov
Olov (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年7月31日
Nice place to stay a few days, manga is a very safe, and quite neighborhood and most everything is a walk or a short taxi ride away , btw no coffee or breakfast served.
Carlos
Carlos (5 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2023年7月4日
YOU GET LESS THAN WHAT YOU PAID FOR
The room was way smaller than what I paid for giving what I saw in a photos. The hotel didn't have any hot water. The cooking area was tiny with a hot plate again not what was advertised. The only thing I like about the hotel was the internet and the honest staff.
Kibwe
Kibwe (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年5月25日
Christopher
Christopher (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年5月18日
Staff a A+
A/C system doesn’t work very well. But customer service was great. Very good staff.