A lovely place to spend your holiday. The staff were very friendly and did their best to make your stay enjoyable.
The only issue was the air conditioning in the room was not working and I had to use a fan.
Travis
Travis (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年3月1日
Run down hotel with a limited bland food menu. There was a wasp buzzing in our room all night. Not worth the $ we paid
Emma
Emma (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年12月28日
Stanslous
Stanslous (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年12月19日
Great location with easy access from mombasa airport. Good for beach walks.
Narhari
Narhari (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023年9月19日
Callum
Callum (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月15日
Kiran Prafulchandra
Kiran Prafulchandra (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年9月15日
Abbas
Abbas (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年8月25日
The internet was not working for the first couple of days which made working difficult. The construction was also very noisy; you could consider not hosting guests in rooms that are right next to construction as it is disturbing to sleep.
It was also a bit strange that we had to go to a different restaurant far away just because we were new guests...might guests be able to choose where they eat?
Service and staff were wonderful, especially Martin who was extremely kind and helpful.
Casey
Casey (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年2月18日
Nice four day stay
Nice, clean place. Very nice staff. Very good breakfast buffet. Superior room was okay although the bathroom needed an update
Kim
Kim (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年1月25日
Thoroughly enjoyed my stay at Travellers and would definitely come back.
The customer service was spectacular. We were first greeted by Elias, then the rest of the staff and all was immensely appreciated.
Huge apprciation to the chef, who would come out at the end and individually ask us what our thoughts were. The buffet food was so delicious. To top it off, we were sick and he even cooked up a rice dish especially for us.
Unfortunately the rooms are very dated and need a renovation. Bathrooms quite unpleasant.
The pool and recreational activities are very good!
I would suggest for the hotel to implement a policy where you can only leave your towel on a sunbed for 30 minutes. Most of the time no one is on the bed and it's wasteful and under utilised.
LEE
LEE (4 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2023年1月8日
Great
Jessica
Expedia 真實旅客評價
8/10 很好
2023年1月6日
Lovely place
Winnie
Winnie (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2022年12月15日
Excellent rooms.
Clive
Expedia 真實旅客評價
4/10 一般
2022年10月30日
Florence
Florence (6 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2022年6月6日
Während des gesamten Aufenthaltes kein warmes Wasser zum duschen und man hat es nicht in den Griff bekommen
Joachim
Joachim (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2022年1月16日
Phenomenal setting, Poor staff and customer care.
Paid a lot of money (for me) for two nights in this hotel based on the fact that I had visited there and used the pool etc.
Unfortunately the service was not equal to the surroundings. The staff (one or two in particular) were robotic and unresponsive, they seemed to be more interested in procedure than customer service or care. I personally find it crazy when you have staff who just seem very unhelpful, rigid and unwilling to change their position (whatever that might be)
What a shame!! As the hotel and its location are phenomenal …. Completely let down be front desk (first point of contact) staff. There needs to be some training here I think, staff need to understand that first priority is the care of guests NOT procedure.
farid
farid (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年1月7日
Health Policy and Climate Change - Apple Books
It was a relaxed stay. Was able to complete editing and online publication with Apple Books of a new book on "Health Policy for Climate Change". Value for money for **** star hotel.
Tom
Tom (10 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2021年11月15日
Excellent but the water in the room was salty and the hot water didn't flow well in the morning.
Kwame
Kwame (6 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2021年9月18日
Olivier
Olivier (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2021年8月27日
Sehr nettes Personal, gutes Essen, sehr hilfreiches Personal.
Irene
Irene (28 晚行程)
Ebookers 真實旅客評價
10/10 完美
2021年8月19日
Hasnain
Hasnain (9 晚行程)
Travelocity 真實旅客評價
10/10 完美
2021年7月25日
joseph
joseph (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2021年7月13日
I will be back
Excellent service, very friendly and accommodating. I will only stay at Travellers’s Hotel in Mombasa for my upcoming dates, security is on their game, loved it. Best waiter is a gentleman called bush man, talk about above and beyond.
Ralph