Your Parking Lot was very unsafe and unacceptable for a person driving a ADA equipped van… your front desk man told me I could unload my handicapped daughter in the street then had the nerve to tell me there was a charge for parking at the hotel. The taller gentleman at front desk should take a class on understanding the issue of a handicapped person, very unprofessional!! The only good thing about the situation was an another man at the front desk a least showed some respect and compassion for the unpleasant experience. Holiday inn needs to take a closer look at the property’s for a handicapped person.
Linda
Linda (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
Clean, helpful staff, breakfast was good, great taco joint with strong margaritas across the street.
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
Place was clean and professional, had a particularly nice breakfast!
Patrick L
Patrick L (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月28日
Judith
Judith (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月28日
Vicki
Vicki (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月25日
Kyle
Kyle (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月23日
Reservé por Expedia y me equivoque de direccion, literal 10 minutos despues hablé a expedia para cancelar y no pudieron , hablé al hotel y el gerente se negó rotundamente a devolverme 430 dolares !! Y si , aunque sus reglas dicen que me cargaran al hacer check in no quizo cambiarme a el otro hotel y simplemente me robó . Se los dejo a su concideración si quieren hospedarse ahí. De las instalaciones , no se , nunca pisé el hotel
Scott
Scott (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月19日
I am a person that always looks on the bright side of things and NEVER complains but this hotel brought out the complainer in me.
I will start with the positives. The building itself was nice and clean and the breakfast that was served was fine.
The negatives: Our room was clean for the most part, there was blood on a couple pillow cases and we didn’t have any wash cloths when we arrived..my fault for not asking for any though. We must have stayed on a weekend that there were ball teams in town because There were kids running up and down the halls until very late in the morning, then just a few short hours later one of the moms was yelling down the hallway at some of the kids..again not the hotels fault. My biggest complaint was the absolute lack of parking AND you have to also pay for parking that you can’t even use..it’s absolutely absurd!! We got home late from WWE, it was POURING down rain and there were NO parking spots! I went inside to ask the front desk worker where I could park and he said right beside the building, fine so I did. I parked beside the building, went inside (it’s still POURING rain) and I said “we can park right beside the building correct” he then informs me that it’s the next parking lot over..I was absolutely pissed off! So I had to go back out in the POURING rain to move my car AGAIN. It was a terrible experience and I will NEVER stay there again!
Sara
Sara (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月16日
There is a bad smell in the room from the bathroom drain , they used an air freshener but that only made things worse. There is a big scam with the parking they make you pay 15$ extra which you have no other choice but to pay.
Ehab
Ehab (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月15日
Someone rattled my door in the middle of the night. Shuttles from the airport took an hour and the neighborhood was not good. You have to walk by abandoned buildings to get to old market. They forgot my wake up call.
Mary
Mary (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月13日
Staff
Rex
Rex (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月12日
todo se mira bien solo que me dicen que el parking era gratis y tuve que pagar solo dig que den lo que ofrecen
Hector
Hector (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月12日
We stay in this weekend and our room #503 did not had no body wash and the remote control for the television did not work.
Esgar
Esgar (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月11日
Fire alarm went off in our room and staff didn't know how to disengage it. The night manager was very apologetic and finally was able to get it turned off. We were told we would be compensated at check out. When we checked out we were told the daytime manager was busy and would contact us and that never happened.
Candice
Candice (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月11日
Dennis
Dennis (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月7日
NEVER AGAIN
1) Advertised shuttle, no shuttle available. Had to pay to get to hotel. 2) Automatic phone service kept hanging up...only 1 number available. Kept trying, to no avail. 3) Manager seemed disinterested when I told him about the problems. Not our fault attitude. 4) Went to take a shower the next AM... discovered dirty/used towels in the washroom. Disgusting.