Séjour au top mais hôtel laissant a désirer, propreté limite. A l'arrivée on nous propose un surclassement premium pour 200€ par personne pour au final ne pas avoir l'accès au restaurant premium car bracelet silver et non gold, un scandale. Restaurant bof toujours la même chose.
Mais piscine et plage magnifique, animation au top.
seyda
seyda (7 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Thamires
Thamires (10 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月22日
Harold
Harold (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月28日
Fell short of expectations
Pool was very dirty. Drink cups never cleaned up increasing bugs. Waiters inattentive and annoyed if asked for anything. Check in was way too long. Nobody to seat you at restaurants. Twice our tables were given to other people when we got up to get more food at buffet. Silverware not clean and reused without cleaning. This hotel is not impressive. 2nd time staying here and has not changed in last couple years. Too bad. It has ability to be much better. Our room was very nice but shower sprayed continually outside and made it very slippery. Beds were comfortable and rooms were quiet. Would stay again at a lower price so expectations would not be as high.
NICOLE
NICOLE (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
El hotel es apto para poder disfrutar de una vacaciones con todas las comodidades que uno puede tener ya que este hotel supera tus expectativas en todos los aspectos lo recomiendo
Sirhan
Sirhan (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月30日
Experiencia única
Tuvimos una muy buena experiencia, sin embargo, durante nuestra estadía hubo una avería la cual nos dejó sin agua en el cuarto y no nos sabían decir con exactitud cuánto se demoraba lo que nos causó preocupación para llegar a tiempo a nuestras reservaciones. Además, la puerta para acceder al cuarto en ocasión se trancaba y teníamos que hacer todo un proceso lento y lleno de espera para poderla abrir nuevamente.
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年8月24日
Property is great overall. Front desk needs to answer the phone. They never answer the phone. Willie and Elisena were great at the bar!
Kimberly
Kimberly (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月22日
muy bueno
Liz
Liz (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月21日
We stayed from 8-15/24 to 8-21/24
We loved the beach it’s beautiful and lots of sand area !
Room was okay . The a/c didn’t change the set temperature, the tv wasn’t great , the mattress was hard but the room was okay !
The food was 6/10. Lots of repeated options so you kind of get tired to see the same type of food on several meals but it was good ! Not excellent but good ! The pools were great ! We loved our stay
Milla Fioreti
Milla Fioreti (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
Todo fue excelente.
Gilberto
Gilberto (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月20日
Enjoy it with my girls, the one thing I didnt like was how they wants us to buy the share plan
Belkys
Belkys (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Excelente!! El servicio
Victor
Victor (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Todo me gustó pero mejoraría el sistema de aire acondicionado
Javier Ayala
Javier Ayala (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Excelente el servicio y el trato del personal! 💪
Glenda
Glenda (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Marie Rosa
Marie Rosa (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月16日
Nothing special
Lianet Simon
Lianet Simon (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月14日
The best experience ever
Olinda Cardoso
Olinda Cardoso (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月14日
the property was very nice, staff was great! The only problem was no hot water for 4/5 days we attended, and the food was not of the best quality. Pretty mediocre to be honest with the food, both taste and quality.
Richard
Richard (4 晚友伴旅程)
Orbitz 真實旅客評價
10/10 完美
2024年8月14日
Very nice environment the staff very kind .the entertainment amazing and excellent food
Jorge
Jorge (3 晚家庭旅程)
CheapTickets 真實旅客評價
10/10 完美
2024年8月13日
Randi
Randi (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月13日
This place is old , the blankets are dirty ,the pools have the titles broken and moldy, we have no hot water for 3 days ,the AC is no cold enough the room was hot u only feel the cold when u enter the room , after that is hot , overall this place is not 5 start maybe 4 , definitely 3 starts .
Luis
Luis (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月13日
Todo fue excelente, recomendado FULL
Deborah
Deborah (5 晚行程)
CheapTickets 真實旅客評價
6/10 不錯
2024年8月12日
There was bed bugs .The water was cold for half the trip
Bernice R
Bernice R (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月12日
Derrick Dvonne
Derrick Dvonne (4 晚行程)
Orbitz 真實旅客評價
4/10 一般
2024年8月12日
There was no hot water on any of the days of our stay. But that was not the worst thing, but the lousy information they gave about it.
In the lobby, while we were asking for information, Miss Kenya looked the other way, and laughed at us.
An inconceivable lack of respect in a Hotel like this.