Location is excellent! Check-in was smooth. Staff were very courteous and friendly. Deluxe room was very spacious! Breakfast buffet not up to expectation. Airport shuttle is NOT complimentary (and this was not communicated until shuttle driver rejected my tip and demanded N10K payment upon drop off; a distance that would have cost not more than N5K by Bolt or Uber). That was a potentially embarrassing situation. I recommend full disclosure upfront.
Babalola
Babalola (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Todd
Todd (20 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Fantastic!!!!
Gavin
Gavin (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月10日
My general experience at the hotel was great. The staff were courteous and good customer service. My only concern was with the Bell man who helped with the luggage cart, he was quite sluggish on both days that his service was required despite the fact that he was informed that we were in a rush to meet up with the cargo company before the close and with check-in at the airport.
My only other concern was the food. I believe the management should look into hiring a better chef, especially considering the price point of the food, which isnt cheap. I had breakfast at the buffet, good options but not enjoyable. The fish sauce was salty and the egg sauce had no weight. My taste buds could barely tell i was having egg in the egg sauce.
On 2 separate nights, I ordered ogbono soup and oha soup, and they failed the "tasty and delicious" test. Those 2 soups are one of the easiest to get right but these didnt cut it.
Lastly, I would encourage management to pay attention to the bathrooms and potential places for rust and mold. The bathrooms were great, loved to see a really clean bath tub. Unfortunately, I observed peeling on the ceiling where the tub is located and significant rust on the shower railings which made them loose in the corners (room 221).
I also think shower curtains should have an expiration once the base cant be cleaned white anymore.
In all, my stay at the hotel was good and it was my first time back to the country after almost 5 years.
Ebanehita
Ebanehita (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月9日
Obodoechi
Obodoechi (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月8日
Carolyn
Carolyn (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Carolyn
Carolyn (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月4日
The first room they gave me was not very cleaned.
The rug was stained and smelly.
I informed the reception and the room was changed.
There was tiny flies going around in the room all through.
Fatima
Fatima (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月25日
Everything about this property is top notch. The property was clean and spotless.
The staff were well prepared and attended to inquiries professionally.
The only thing I would recommend is a smart TV. Other than that, everything was a 5-Star stay.
Chinemerem
Chinemerem (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
Ijeoma
Ijeoma (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月3日
Eno
Eno (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月2日
Shower was horrible, included breakfast is a joke with very limited options. Staff however is polite.
chinedu
chinedu (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月1日
Erven
Erven (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月28日
Felix
Felix (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月22日
Its a nice place for family
kingsley
kingsley (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
Great staff, very clean and quiet
Bola
Bola (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月8日
Nice place
kingsley
kingsley (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月29日
Close to the airport and prompt shuttle service. Very good breakfast option.
Olukayode
Olukayode (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月26日
I always enjoy the Rollace every time I come to Lagos! I won’t stay anywhere else and it’s not far from the airport! The staff is always polite and cares to your every need. The food is wonderful and a peaceful place !
Samantha
Samantha (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月21日
Inside the compound walls I have no complaints, however, as is typical in Nigeria, everything is surrounded by slums.