I booked a 3 night stay. I had to change rooms 3 times due to the heating not working in the 1st room. I called front desk to inform and The manager Gary said maintenance was not working on that day but he would send someone. I waited hours.No one ever came finally.I went downstairs to the front desk. I learned that the manager Gary had gone for the day. So I shared the issue Ihad with her, the young lady came up with me to the room to see the issue. She acknowledged the problem and suggested that I would need to switch rooms. So I had to pack all my things and move. Now in the second room the heating unit heated. I fell asleep but awoke at 6 a.m. My nasal passage was dried out and burning and I was having trouble breathing. I discovered the heat only worked for a while but was now blowing dry and cold like the A/C was on, and there was no way to turn it off. Even after pressing the off button the unit just continued to blow air. So at 6 a.m. in the morning I go down to the front desk to inform about issue. I was advised I would need to move to a different room again. The front desk person empathized and acknowledged that there were on going and known issues with the units. This is now the 3rd room. So for every day that I was there I had to pack up and move from one room to the next. What a Miserable stay! No form of compensation was offered. NO! I Do Not recommend this location until they do much needed maintenance/servicing to there heating/cooling units.
Denita
Denita (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Everything was great, with the exception of some of the furniture and carpeting being a little worn and tattered which took away from the feeling of comfort and cleanliness.
The staff was exceptional and deserve a better visual backdrop to match their excellent performance
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月28日
Hüseyin Emre
Hüseyin Emre (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月27日
Unexpected Guest
The hotel checked someone into our room by accident. They were able to find us another room to stay in for the night.
Shaunmark
Shaunmark (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月22日
Dontrell
Dontrell (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月17日
Derek
Derek (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
LATOYA
LATOYA (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月3日
Disappointing stay.
This was the second stay in 3 weeks at this hotel. First stay was good, no issues. The second stay was a terrible. Thermostate was broken, air conditioning didnt cool the room so it was hot, the air conditioner was very loud. Beds were not conformable and had to have been as ild as the hotel, dame with the pillows. The door to the room was broken and coming off of the hinges so I had to slam it to get it to close. Paint was peeling and falling off of the ceiling in the bathroom. Sink would barely drain. The stay was not good at all.
Kent
Kent (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Luis
Luis (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月28日
Pool was closed, drained and what little water was left was already green when we arrived. I was not aware that the pool would close midway through September even though the outside temp was still 90 degrees and sunny.
Abram
Abram (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月20日
Sadie
Sadie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月1日
Very professional and friendly staff.
John
John (2 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024年8月27日
The staff is kind and professional. I will definitely be coming back!
Aminata
Aminata (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
Carleen
Carleen (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月26日
The property was vibrant and upscale with a very modern feel , but ac was a little noisy and we found a water bug the next morning in the room. Staff was friendly and helpful