I loved Candeo group and this is my 4th times staying with the group. The hotel is clean and the breakfast is wonderful.
However my staying this time is not good. When I checked in, they arranged me to a non-check out room. When I went into the room, someone’s luggage and belongings are still in the room. Luckily, no one was there, or else it can be awkward and embarrassing. There was security issue.
The next day, my friend’s room was left opened for the whole day after cleaning. The security latch was holding the door opened. We don’t know how long that was left open but we were back at 7pm plus when we found out. It simply feel so scary. Luckily my friend checked nothing missing.
The bed was also too soft this time. This also make me feel disappointed.
Location of this hotel is perfect, just a few minutes walk from the city centre, in between 2 main railway stations. Hotel parking is just across the road (<5mins walk), but the price was a bit too expensive I think (JPY2,300/night). Room space was okay, but the toilet size, I have to stress, must have been the smallest toilet we have ever had during our 30+ stays in Japan! Can hardly turn our body inside.