This is a Horrible hotel! The room 318 that they gave us was damaged by a recent storm. The window shade was broken & the parking lot lights glared into the room. The plaster around the window was crumbling & wet. The front desk Receptionist Donna R. didn't answer the phone numbers +1 346-571-6689 or 6670 when I called. We arrived at 12:15am and demanded a new room when we smelled the mold and decay coming from the room. We didn't get a new room until 1:15am because we had to wait for Donna to show up. She abandoned the front desk. We didn't get to sleep in new room 325 until 2:15 am. And we had a morning flight to catch at 10am. And their shuttle couldn't take us at 8am so we had to wait for the 9am shuttle, even though we put our name on the shuttle list at 1:30am the previous day.
Arnold
Arnold (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月10日
The shuttle service was not available so we had to take a taxi
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月3日
no hot water service
upon check in the hotel had no hot water. We were allowed to check in without being informed. We had rented two rooms. both had no hot water service. we discovered this condition when trying to take showers. Hotel did not offer any correction. hot water service never did return prior to checking out the next day. Management should have informed us of their problem at check in and given us the opportunity to book with a different hotel.
kirk
kirk (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Lewendoski
Lewendoski (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Excelente hotel y servicio
PAMELA
PAMELA (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Sarah
Sarah (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Vanessa
Vanessa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月23日
Great value, close to the airport, thank youl
It was quite comfortable but then we were only in it 2 nights, had to cancel due to spouse going to hospital. Liked having a hot breakfast, but would like healthier choices, that's all. Weren't able to use the shuttle, but being included is great. Thankful for the staff who were very accomodating, as we had to go to hospital 2x via ambulance and they safely stored our luggage. GOD bless them for that!
Grace
Grace (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Henry
Henry (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
Jürgen
Jürgen (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Randallq
Randallq (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
Transporte malo
La cadena de holiday inn siempre nos ha gustado, solo tuvimos el inconveniente de la transportación que tuvimos k caminar de una terminal a otra Pork no recogían en la terminal k llegamos , esto nos llevó 25mins caminando y luego tuvimos que esperar 40mins más Pork chofer estaba en espera de más huéspedes, nuestro vlo de por si llego demorado , así que llegamos al hotel a las 3am ya de siguiente día. José muy amable nos permitió hacer un late check out por 2hrs más, pero fue una experiencia desagradable el transporte
José
José (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
Yiu
Yiu (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Genial
Inmejorable siempre me
Quedaré en ese hotel, todo es genial y el desayuno normal
Para usa
Facundo
Facundo (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月5日
We didnt plan on staying here but ended up here unfortunately when our booking agent rebooked us because our original hotel had power outages and couldn't accomodate us. This is the dirtiest and most smelly hotel room I have ever been in. There were outlets hanging out of the wall with no covers on them and several doors to the stairway were either missing or broken. The only positive thing I can report is the sheets were clean. Do yourself a favor and DON'T STAY HERE. I have photos, but for some reason they wont upload.
Dale
Dale (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月1日
Great for Next Day Air Travel.
Just overnighting for a trip the next day. Dropped off rental car and made use of the excellent shuttle service. Food options are limited to delivery via Door Dash. Nice, quiet clean hotel. Neighborhood felt isolated. Helpful, cheerful staff!