The room I checked into and spent my first night had roaches. Although I was promptly given a new room the next morning, the manager never reached out to me. I explained to the front desk receptionist that I had food in the fridge which could not be saved due to finding a roach inside the fridge. I expected some compensation, at the very least an apology, but nothing. Just asked me to send someone down to get a new key to a different room.
I have stayed here before but will not stay again.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Nice stay!
Just one night to see Winterfest Lights. Breakfast was good. Room comfy and very clean! Service was good by staff! Would return!
Cindy
Cindy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
sara
sara (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
County Inn and Suites by Radisson
The room that my sister's and I occupied was vrey clean, and the beds were comfortable. Checking in went well and the young lady was very nice and hospitable. Moreover, breakfast was good.
Claudia
Claudia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Mike
Mike (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Raykisha
Raykisha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
It was wonderful.we syayed on the 10th floor ocean view .. best getaway weve had..my new favorite hotel
Dawn
Dawn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Clean
The room was spacious and clean. It had a weird smell when first entering, but I think it was from the how warm and humid it was when first entering. I only stayed one night, but I would definitely book another experience here.
Jolisa
Jolisa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
At check in, there was an issue with the first two rooms they tried to put me in. They eventually upgraded me to a bigger suite which didn't have the issues as the first two rooms. The upgrade was nice and I was thankful for the accommodation.
Adrian
Adrian (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Kerry
Kerry (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
seyed
seyed (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Great stay
Stay was Great staff was friendly great value for price
Kayla
Kayla (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月22日
We had late checked in and the staff told me go to 2nd floor but room number was 505.
Soon as we got into the room. It was smells so bad. The bathroom hasn’t not been cleaned. The toilet was yellow. The sink was so dirty. We tried to talked to front desk he didn’t changed the room. He told me that I got to wait until the manager is in next in the morning at 9:00am. We waited until next morning and never responded back to us. It was bad experienced to staying in this hotel. I would not recommend in this place.
Jennifer
Jennifer (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月19日
We had late checked in and the staff told me go to 2nd floor but room number was 505.
Soon as we got into the room. It was smells so bad. The bathroom hasn’t not been cleaned. The toilet was yellow. The sink was so dirty. We tried to talked to front desk he didn’t changed the room. He told me that I got to wait until the manager is in next in the morning at 9:00am. We waited until next morning and never responded back to us. It was bad experienced to staying in this hotel. I would not recommend in this place.
Jennifer
Jennifer (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月16日
Third time staying here. Always clean snd nice staff
Michael
Michael (3 晚行程)
Orbitz 真實旅客評價
4/10 一般
2024年10月6日
I believe we may have just gotten the worst room possible, above the lobby with loud speakers/music playing and right in front of the breakfast area so there was no good nights sleep. Not sure if it’s because we got stuck with a handicap accessible room, but the shower had no door and was freezing, made a mess every time we took a shower. The bathroom was also not very clean, the shower and sink needed cleaning down to the walls with dirt and grime smeared on them. Can’t say I’d recommend rm 214!
Sara
Sara (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月30日
Hello, the carpets were really dirty in our room and the sink and bathtub didn’t drain. Also the comforter looked dirty and stained. Room 304.
James
James (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月25日
John
John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月25日
Alexander
Alexander (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月22日
Location is nice ! Front desk staff not very welcoming. Barely acknowledged us walking in or out .
Eric
Eric (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月21日
Arija
Arija (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月17日
Ritchie Christopher
Ritchie Christopher (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月16日
I do not believe our room was cleaned or at least not cleaned properly. They were still trash in the floor and dirt on the floors and long dark hairs on our supposedly clean fresh washcloths on the counter. And the weirdest thing is, we had to put our room key in a slot on the wall to be able to use the bathroom light. I have never stayed anywhere that required me to put our key in a slot in order to use the bathroom light. The room looked nice, but the pictures were deceiving. It was very small, but all in all it worked. I tried to upload a picture of the hair on the washcloth, but for some reason, it will not allow me to upload a photo.