4 nights, checked in to a broken room heater not working. Changed to a nicer warm room. There is only one staff at the front desk. Staff is helpful. Comfortable bed n nice pillow. Great location, close by are airport bus, Metro, St Denis eateries. Will stay again.
Chi Wai
Chi Wai (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月28日
Ching Yee Carrie
Ching Yee Carrie (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月4日
Montreal trip
Good location a little outdated
Anabel
Anabel (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月29日
Unrecognized cash payment, check in 20 dec 2024
I have made a claim twice for the payment I have made for the parking, during the check in I made the payment for the parking in cash and even so they charged it to my credit card, now the receptionist tells me that she does not recognize the payment and that I must have proof, she has asked the person who charged me and I believe more in her word than in mine, when it should have been her who should have done her job well and not me, because she is the one on the other side of the desk.
julio
julio (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月28日
Read the reviews! Not just this one.
On our way to breakfast one morning we decided a more healthy option was to take the stairs. We were staying on the 4th floor and entered the stairway closest to our room. Door was propped open so we went down to the basement where breakfast is served. But we could not exit the stairwell. Door was locked and emergency push bar did not override lock. Went up to the first floor only to find the same, door locked. Went upstairs to second floor and found door popped open and was then able to exit stairwell.
BEWARE You can get locked in stairs. Would be trapped if trying to escape in an emergency.
And when we did get to breakfast there was not a clean dish to be found. I used to hot water from the coffee machine to wash a dish from the pile of supposed clean dishes under counter. Most felt rough and one even has some residue on it. I tried to pick up a glass and it was stuck to the tray.
Next day could not get anything for breakfast. No dishes at all. Used a water glass for coffee and grinds again.
We were there for 4 nights and every morning the coffee had grinds in each cup.
Went to front desk and asked for a manager but only got a woman who turned, walked away and closed the door behind her leaving me alone at the desk.
I wish my husband had read the reviews before we booked this.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月26日
Georges
Georges (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月22日
Ali
Ali (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月18日
NILOUFAR
NILOUFAR (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月11日
La salle de bain sentait les œufs pourris pendant les 2 jours. Chambre 514
Sylvie
Sylvie (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
Sylvie
Sylvie (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Ghulam
Ghulam (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Anatoly
Anatoly (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
Gilles
Gilles (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月1日
Sealed windows and loud neighbors
Rooms have no fresh air, windows are sealed and cannot be open and there’s no AC, so the only way to get fresh air is if you go outside. Also the walls are thin so you can hear neighbors talking or their TV or their music. I do not recommend this hotel unless you don’t mind all these negatives.
Fabio
Fabio (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Adorei
Priscila
Priscila (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月26日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月23日
Chambre pas moderne
Salle de bain d’époque et baignoire cassé
Les WC bouchés, inutilisable, besoin d’aller aux toilettes de la réception(sale d’ailleurs) pour les gros besoin ou d’uriner dans la baignoire.
Aucune proposition de changer de chambre, aucun geste commercial
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月22日
Guillaume
Guillaume (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月22日
Paid twice for one night, refund refused
Despite a cancellation done on time due a mistake of double booking, Lelux hotel took the money and refused to refund the one night... i ended up paying twice for the same night! I advised i'd give a bad review and i want my money back. Very dishonest.